Security: Video

Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.

Check this article and find the compatibility matrix between Bosch cameras and Milestone

This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.

This articol answer answer to the question:  Is the 'Day-to-night switch over' option missing in some Bosch cameras?

This article will redirect you to the instructions about how to replace HDDs in the NetApp DSA E2800 unit

Flexidome 8000i or other future cameras with WLAN option enabled (default ON) in an IPv6 network environment: no IPv4 possible. What to do?

Follow this article to avoid getting the message: “Changing orientation is not possible because of the mounted illuminators”.

This article describes how to change the communication ports that are used by the Bosch Forensic Search inside a Genetec installation. The default communication port between the Bosch server components is 5051. It may happen that this port is already in use by another process and hence the setting needs to be changed. Such a situation would be exposed to the user as a 'Server error' when trying to execute a search and a log entry would be created, indicating the the FSS validation is not possible.

This article explains how to avoid black lines appearing in the live view of Bosch cameras.

The DIVAR Mobile Viewer App allows you to receive real-time notifications for various alarm events from your DIVAR IP system. This article is a step-by-step guide meant to show you how to activate alarm push notification in DIVAR Mobile Viewer App (Android).

The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.

This message may occur due to the conflict between the Device access option set for your Videojet and the Security option set in Configuration Manager.

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

Is there a way to request for the panoramic camera de-warped snapshot via URL?

This is a living document and the list will be constantly updated. Details can also be found in the BOSCH Product catalogue:

This article presents solution regarding how to stop "rtp.p_type 97" (OSD or Video Authetication packet) on a CPP4 and CPP7.3  

This article explains how to switch a Bosch camera managed by a VRM to record to the SD card without factory defaults.

Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras

Question   Why the Windows license key and System ID are the same on all my DIVAR IP 6000?   Answer   These units come pre-licensed from the factory and they have an OEM (Original Equipment Manufacturer) license activated. Please see more information about OEM on the Wikipedia link below:  https://en.wikipedia.org/wiki/Original_equipment_manufacturer According to its datasheet, all components relevant to the usage of DIVAR IP 6000 as storage array in a Bosch recording solution are pre-installed and preconfigured. Simply connect to the network and power the unit up — DIVAR IP 6000 is ready to begin recording straight out-of-the-box.

Log4j 1.2.17 is not actively used or called by the SQL Server or by the BVMS. This means that the vulnerabilities are not exploitable unless you install some additional components that refer to the vulnerable component. Therefore, there is no risk of exploitation within the SQL Server or BVMS environment.