Bosch Building Technologies

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    ‎02-04-2022 08:18 AM
    Remote Connect service allows the Customer users to display cameras on Remote Portal Viewer on Video Security App and Video Security Client.
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    ‎10-20-2022 10:13 AM
    The Dashboard has a Maximum temperature that exceeds 80 Degrees C and the camera will display "Status 8" when the internal temperature is above 80 Deg C.
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    ‎07-21-2023 11:02 AM
    Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.
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    ‎11-09-2021 04:31 PM
    Follow this article to avoid getting the message: “Changing orientation is not possible because of the mounted illuminators”.
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    ‎06-18-2021 04:03 PM
    Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras
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    ‎08-19-2022 10:00 AM
    Find out from this article what you must verify if multiple VSG instances are installed on the same HW
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    ‎12-15-2022 01:27 PM
    This is a living document and the list will be constantly updated. Details can also be found in the BOSCH Product catalogue:
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    ‎09-30-2021 04:42 PM
    According to the BVMS 11. Release notes > 2.2. Removed functionality chapter > The digital monitor wall functionality has been removed. This removal has impact on the BVMS Viewer → Decoders are not supported anymore in BVMS Viewer starting with version 11.0 Other devices and functions that have been removed to ensure software security: Map migration (removed Autodesk design review installation) SMS gateway Dibos/ BRS Note: The Monitor Group functionality is still available in BVMS Professional/ Plus/ Lite.
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    ‎04-27-2022 07:31 AM
    Check this article and find out the port of VideoJet X20/X40 XF that must be opened in the firewall for video stream transmission
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    ‎05-18-2023 05:21 PM
    This behavior was improved with the release of Video Security Client/App 3.2.3.
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    ‎09-25-2023 09:33 AM
    Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.
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    ‎10-06-2022 10:27 AM
    This article explains how to switch a Bosch camera managed by a VRM to record to the SD card without factory defaults.
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    ‎12-21-2022 12:15 PM
    Find out from this article how can you avoid the MIC Inteox & Starlight 7100i camera wipers getting stuck.
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    ‎02-21-2023 11:07 AM
    The red x  indicates that the password of the camera is not set in your DIVAR and you will be not able to see the camera’s image.
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    2 weeks ago
    This article explains the most common way of gathering logs from a SONY camera.
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    ‎10-25-2022 02:05 PM
    This article explains how is the storage capacity calculated for DSA E-Series E2800 12-bay (RAID 6).
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    100% helpful (1/1)
    ‎08-04-2022 11:39 AM
    With fw7.70 a new feature was introduced that allows you to tune the scene for Day and Night separately using 2 custom scene modes. This article explains how to switch the scene modes Custom mode#1 & Custom mode#2 based on Day or Night for Bosch cameras
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    100% helpful (1/1)
    ‎12-13-2023 03:15 PM
    Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
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    ‎05-02-2023 11:00 AM
    This article explains what you can do when the ‘Stream limits’ parameter set in the webpage of FLEXIDOME multi 7000i camera is not visible in BVMS Configuration Client.
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    ‎11-17-2022 12:13 PM
    When login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com"
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