Security: Video

There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!

This article answer to the question: Why am I unable to see the Dewarped view mode menu in Live web GUI of FLEXIDOME panoramic 5100i IR?

There is no need to disable UDP encryption on FLEXIDOME multi 7000i camera.

This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Alarm Management Operator Interface and how to advise.

This article illustrates how to avoid timeouts in the "jump to next"/"jump to previous" functionality for recordings in Bosch VMS Operator Client..

The Virtual Guard service allows your operators to perform scheduled video checks of all key areas at the customer site.

With fw7.70 a new feature was introduced that allows you to tune the scene for Day and Night separately using 2 custom scene modes. This article explains how to switch the scene modes Custom mode#1 & Custom mode#2 based on Day or Night for Bosch cameras

The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.

Starting on September 30th 2021, Dropbox™ has changed to short-lived access tokens, which expire after four hours. 

Follow this step-by-step guide and learn how you can ground the parapet mount for Bosch IP cameras & POE Midspan

Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.

This is a living document and the list will be constantly updated. Details can also be found in the BOSCH Product catalogue:

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.

Find out from this article how can you avoid the MIC Inteox & Starlight 7100i camera wipers getting stuck.

The 95 W midspan is a high-power PoH (Power Over HDBase T) device that provides data and power between an Ethernet switch and an IP camera.

NetApp® from time to time provides new HDD firmware for the various HDD / disk models. In January 2024 an NetApp Knowledge Base Article was created that needs to be taken into consideration as well.

This article explains how to enable or disable audio recording for specific camera in BVMS, on action of BVMS Operator Client user.   Follow the step-by-step guide from this article.

Starting with BVMS v10.0, you can leverage VRM Encryption Technology.

If replacing a defective camera, the camera must be the same IP address as the defective device, and it cannot contain a GUID from a different VRM.

This article describes how to change the communication ports that are used by the Bosch Forensic Search inside a Genetec installation. The default communication port between the Bosch server components is 5051. It may happen that this port is already in use by another process and hence the setting needs to be changed. Such a situation would be exposed to the user as a 'Server error' when trying to execute a search and a log entry would be created, indicating the the FSS validation is not possible.