Security: Video

This article provides solution for Bosch PTZ camera & Genetec VMS when camera's image does not follow the correct field of view on the map.

After upgrading the camera firmware to version 7.81.0060 and higher, the camera display name become smaller in the font size. This is observed in CPP 6 and CPP 7 Bosch IP cameras.

This article explains which is the difference between BVRAdmin lost password versus VRM lost password (reset) of DIVAR IP.

This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.

The inconsistency in the tamper detection functionality could be due to various factors. Follow this article for more details.

To find out the Windows version compatible with BVMS (Bosch Video Management System), you should consult the Release Letter. BVMS compatibility may vary depending on the specific version of BVMS you are using.

In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image. Therefore, please proceed as explained in this article.

Please note that this recommendation might help, but cannot guarantee the high quality of the image. It depends on the camera FoV and the environment where the camera is installed.

This article contains some hints about what to do when the FLEXIDOME IP 3000i IR does not provide Analog stream or it provides a grey image

When using Bosch cameras for IVA Calibration performed with Bosch Configuration Manager 7.70.0090, the Scenario selection is not there anymore, and by default it selects bird's eye view.

This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.

This article mentions that the material from which the Surface Mount Box of the NBE-5503-AL is made of is Aluminum.

This article is a step-by-step guide about how to connect the Project Assistant App to a camera via USB-C WLAN Dongle. 

The error message "Couldn't find a compatible Webview2 Runtime installation to host WebViews" might occur after installing the AI Alarm Verification Plug-in on a Milestone Husky system and attempting to log into Remote Portal in the Plug-in.

The thermal mode is saved in the preposition settings. If you have changed the thermal mode of the camera in the Picture Settings Thermal page and you also want the Thermal color mode to apply to the existing saved pre-position, you have to re-save the pre-position again.  

This behavior is mentioned in the release notes and as a workaround you can separate the cameras into different groups. For example, if you have cameras in 2 different locations, it would be actually better to separate the cameras in 2 groups. But please be informed that by doing so, you will not be allowed to view them all together.

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem.  You can use custom console traces to regroup and run different loggers that are not combined in the default Server Admin list. To create and run custom console traces for Security Center, follow the steps from this article.

When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.

This article answers the question:  Is there a search limit of results in BVMS Operator Client Logbook for collecting license plate data?