Security: Video

Find out from this article the steps that should be considered for a planned shutting down and powering up of your BVMS system

This is a Camera Trainer exercise that shows how you can Train the Camera for paper jam detection on the paper shredder.

Find out from this article what to do if the System Overview of Bosch camera shows the IR controller FW version as zeros

Find out from this article what to do if the System Overview of Bosch camera shows the SC or Camera controller FW version as zeros

The field intersection trigger “edge of box” means the field alarms whenever any part of the object’s bounding box overlaps with the alarm field

This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.

The calibration can be done by using already recorded videos, as is demonstrated in the video below. Either video recorded on the camera's SD card or on a recorder can be used. This can save calibration time and can be done by a single person.

This article explains in which conditions the users and Admin user receive Alarms in BVMS Operator Client.

The information regarding the ports can be found in BVMS – Configuration Manual (page 366), should the customer use BVMS as a VMS.

‘Status 11’ means that the wiper is blocked and cannot move freely or cannot move at all. Please check if the wiper is working properly and can move freely.

This article is a list for all cloud services and its associated devices or software including the required domains to allow them to properly operate on the network.

The Advanced Video View+ license doesn’t work at site level or per user basis and can be activated per camera.

The maximum zoom speed in the GUI is operational but is only applicable during "manual control." When the operator calls for 30x, the zoom speed has to remain constant. While the speed may not be as rapid as anticipated, it is essential to understand that this camera model is already operating at its optimum capacity.

The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.

This article explains which is the difference between BVRAdmin lost password versus VRM lost password (reset) of DIVAR IP.

Find out what to do when you enable SingleKey ID and you are no longer able to connect to Remote Portal using the password.

Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.

The internal logs are directly located in the folder C:\ProgramData\Bosch\VMS\Log and then are named like "CameoSdkLog_Instance1.txt.0".  To activate the Cameo SDK logging, the "Init" button has to be pressed after setting the checkbox "Internal logging" and entering an instance name - then logging is activated with the given instance name (e.g. "Instance1").

If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.