Security: Video

The maximum zoom speed in the GUI is operational but is only applicable during "manual control." When the operator calls for 30x, the zoom speed has to remain constant. While the speed may not be as rapid as anticipated, it is essential to understand that this camera model is already operating at its optimum capacity.

‘Status 11’ means that the wiper is blocked and cannot move freely or cannot move at all. Please check if the wiper is working properly and can move freely.

The Bosch camera can make up to two (2) recorded tours. A recorded tour saves all manual camera movements made during the recording, including its rate of pan, tilt and zoom speeds, and other lens setting changes.

Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.

Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!

This article explains in which conditions the users and Admin user receive Alarms in BVMS Operator Client.

This article is a list for all cloud services and its associated devices or software including the required domains to allow them to properly operate on the network.

In order to add the Subject Alternative Name, you can use "Bosch Configuration Manager" or the camera's web page using latest Firmware

Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide.

This article shows where to find the BIOS default password of DIVAR IP all-in-one 7000 gen4 (DIP-74xx).

This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.

The information regarding the ports can be found in BVMS – Configuration Manual (page 366), should the customer use BVMS as a VMS.

Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.

The Advanced Video View+ license doesn’t work at site level or per user basis and can be activated per camera.

If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).

This articles explains what does the User Name column indicate in the BVMS Operator Client LogBook.

This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset

Certificates play a crucial role in enhancing the security, authenticity, and integrity of the operations performed by Bosch Configuration Manager, making them a necessary component in modern networked environments.

The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.