Bosch Building Technologies

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    ‎09-06-2024 12:57 PM
    Do you have a HP server or workstation with hardware issue and requesting assistance from Central Technical Support team? This is what you need to know: Please keep in mind that you have the possibility to address your request directly to the HP team to receive a quick response. HP Workstations HP Servers 2       If you would prefer to receive support through Central Technical Support team, then you have to provide the following mandatory information: Contact Information - make sure your contact information is accurate and up to date. This includes your name, phone number, and email address. Delivery address/on site repair address: Contact name (person) delivery:  Contact number (tel.) delivery: Contact e-mail delivery: Delivery location company name (co location): Street name: House number: Zip code: City: Country: Notes or other specifications: Description of the Issue - please describe the issue you are facing in as much detail as possible. Include any error messages, unusual behavior, or specific circumstances surrounding the problem. Product Information  - include the product name, model number The serial number  The registration form   Nice to know:   You can find additional information about the required details for submitting a case on the HP Support Case Manager in the following article: HP Workstations and HP Enterprise Server - Ticket Requirements.   3       The Central Technical Support team will check the product warranty and inform you if the unit is out of warranty or covered by warranty. 4       A case will be opened with HP by Central Technical Support team if the unit is covered by warranty and they will keep you informed about the status of the case and any additional requirements beyond their IT partner's involvement.   Please note that for any other issues or concerns, please do not hesitate to reach out the Central Technical Support team at any time.
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    ‎04-18-2024 11:33 AM
    In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.
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    ‎03-26-2024 02:38 PM
    In the Logbook, you can search for particular events, alarms, devices, and strings of events.  You have the possibility to save the BVMS Operator Client alarm logbook, before accepting and clearing it.
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    ‎02-23-2024 02:07 PM
    In this article you will find attached an example of scriplet that turns BVMS Operator Clien in full screen mode and creates and displays a simple favorites of one camera
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    ‎01-19-2024 11:07 AM
    An installer doesn’t need to travel to customer's site for fine tuning the configuration, when a Camera Analytics task brings false alarms. The VCA task editor can be used for easy analytic configuration or for troubleshooting.
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    ‎07-26-2024 01:28 PM
    In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image. Therefore, please proceed as explained in this article.
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    ‎06-14-2024 03:28 PM
    When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".
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    ‎10-13-2023 08:30 AM
    This article answers the question:  Is there a search limit of results in BVMS Operator Client Logbook for collecting license plate data?
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    ‎06-28-2024 10:28 AM
    This article mentions that the material from which the Surface Mount Box of the NBE-5503-AL is made of is Aluminum.
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    ‎04-05-2023 10:54 AM
    This article provides causes and solutions regarding  the date and time indication inside the Image Panes  which are not visible in BVMS Operator Client.  
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    ‎05-17-2024 12:15 PM
    After upgrading the camera firmware to version 7.81.0060 and higher, the camera display name become smaller in the font size. This is observed in CPP 6 and CPP 7 Bosch IP cameras.
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    ‎01-25-2024 09:54 AM
    IPMI allows you to remotely monitor and manage certain aspects of the DIVAR IP all-in-one 7000 2U (gen 3), such as power status, temperature, fan speed, and other hardware-related information.
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    ‎01-16-2024 09:42 AM
    This is a comprehensive reference for diagnosing and resolving common issues with Infrared illuminators in security systems.
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    ‎08-18-2023 09:13 AM
    When using Bosch cameras for IVA Calibration performed with Bosch Configuration Manager 7.70.0090, the Scenario selection is not there anymore, and by default it selects bird's eye view.
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    ‎06-11-2024 03:17 PM
    Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
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    ‎06-11-2024 09:37 AM
    The field intersection trigger “edge of box” means the field alarms whenever any part of the object’s bounding box overlaps with the alarm field
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    ‎05-30-2024 04:11 PM
    The information regarding the ports can be found in BVMS – Configuration Manual (page 366), should the customer use BVMS as a VMS.
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    ‎09-03-2024 12:22 PM
    This article is a step-by-step guide about how to Import CSV device list into Config Manager.
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    a month ago
    This article contains the scriplet that on Input sends a RCPP command on Input to another camera to close its Relay 1.
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    ‎07-09-2024 11:08 AM
    This article is a step-by-step guide about how to update the BIOS on the DIVAR IP all-in-one 7000 4th gen (DIP-74xx).
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