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    Security: Video

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    100% helpful (1/1)
    ‎10-12-2021 09:38 AM
    Hint: A) If you would like to search for the   BVMS version   that can be used according to the   firmware version of your DSA E2800, please check the following link: Fix random reboot of NETAPP DSA E2800 (dual controller) by updating its Firmware  
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    100% helpful (1/1)
    ‎04-14-2021 09:53 AM
    What happens when you upgrade the SW of your Management Server form e.g. BVMS 10.0 to BVMS 10.1 and you have not prepared a BVMS 10.1 activation key beforehand? => The System will be unlicensed and Operator Client will not be able to connect to the MS as long the new BVMS 10.1 activation key is not provided to the system via Config-Client. Therefore,   performing the steps from this article is absolutely necessary.
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    100% helpful (1/1)
    ‎04-05-2021 05:08 PM
    In this article we will present some useful examples, Q&A and specific cases in which our customers have requested assistance regarding the ports that must be open within a LAN for all BVMS components
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    100% helpful (1/1)
    ‎04-05-2021 05:17 PM
    Question Why I cannot see my camera in the Logical Tree from Operator Client? Answer Please make sure that you have done all the steps below accordingly. Normally, to be able to view a camera in the Operator Client, you need to: Go to the Maps and Structure tab from Configuration Client. Drag and drop the camera in question from the Device Tree to the Logical Tree. Save and Activate the changes. This step is very important because otherwise, you will not be able to see the changes in Operator Client, even though the first 2 steps were carried out in Configuration Client.
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    100% helpful (1/1)
    ‎04-05-2021 04:04 PM
    In the past (prior to Windows Server 2012 R2), in order to perform NIC Teaming, we would have needed two adapters which were from the same vendor, and a third-party software that would make the teaming possible and present the OS with just one “virtual” network card.Now from Windows Server 2012 R2 and up, this is built-in and its hardware agnostic. This means you can use whatever network cards you want and the teaming will work like a charm.
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    100% helpful (1/1)
    ‎03-05-2021 09:19 AM
    Question What's new in version 2.0.0? Answer  ## New design The user interface has been reworked for version 2.0.0 ## Intuitive camera calibration The new camera calibration tool easily guides you through the calibration process with detailed step-by-step instructions in order to optimize the Video Analytics capabilities. This functionality is only available on tablets and for the windows version. ## Reports Project reports now also include the WLAN status of cameras of the FLEXIDOME IP 8000i series. ## Proxy support (Windows only) Access your cameras via a proxy server. The Windows version is available in the Bosch Download Store and the Android respectively iOS versions are available in the respective stores. Or you can use the (auto) update (check) functionality of the app. Best regards, Your Bosch Security App Team
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    100% helpful (1/1)
    ‎04-05-2021 04:14 PM
    This article helps you to solve the situation where the "No Config" error message appears when you try to authenticate in Operator Client. This error can be persistent, no matter what central server you attempt to login to and no matter what user account or credentials you are trying to use. This means that you have a corrupt cache .dat file on your system. Follow the steps from this article if you attempt to login into BVMS Operator Client and encounter the message below and you want to fix it: "Please enter your credentials... No config..."
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    100% helpful (1/1)
    ‎04-05-2021 04:52 PM
    Question:  What the “Storage state failure” alarm message means in Operator Client?
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    100% helpful (2/2)
    ‎04-05-2021 04:24 PM
    This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default. Article requirements: VIDEOJET decoder 8000/ 7000 Keyboard monitor
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    100% helpful (1/1)
    ‎04-05-2021 11:50 AM
    How the video stream management works when using the Remote Portal connect feature? Does the cloud-service simply initiate the connection between device and client, or throughout the video stream as well?  For example: Assuming a Remote Connect, the camera is viewed by Video Security App (connecting via Remote Portal) — but physically connected via a local WiFI (LAN).  Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?
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    100% helpful (1/1)
    ‎04-05-2021 05:02 PM
    If you are wondering where can be configured the field of view and focus of the FLEXIDOME IP starlight 8000i,  without  having to touch the camera or lens, this article will provide you the answer. 
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    100% helpful (1/1)
    ‎04-05-2021 11:42 AM
    "How can I add an NVR in BVMS Viewer via DNS?" This question of our clients is more and more often encountered by the Central Support team. Here you will find the answer and recommendations of our experts .
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    100% helpful (1/1)
    ‎04-05-2021 04:46 PM
    What is the domain name used to connect the DIVAR to the Remote Portal?
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    100% helpful (1/1)
    ‎10-19-2021 11:43 AM
    For certain conditions, MIC cameras will display status codes on the video image. What does "status 9" mean on the MIC IP ultra 7100i │ MIC IP starlight 7100i camera's web page ?
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    100% helpful (1/1)
    ‎04-05-2021 04:44 PM
    Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?
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    100% helpful (1/1)
    ‎10-21-2021 04:13 PM
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
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    100% helpful (1/1)
    ‎04-05-2021 05:10 PM
    Question: If your VIDEOJET decoder does not seem to work properly ,   most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device. But which are the system requirements for configuration/ operation purposes of VIDEOJET decoder 3000/ 7000/ 8000?
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    100% helpful (1/1)
    ‎04-05-2021 12:02 PM
    This guide is meant to help you adding new cameras in VRM in Configuration Client and display their images in Operator Client. Before adding a new camera there are a few things that need to be taken into consideration: You are not exceeding the maximum number of channels allowed. Each unit has a maximum number of channels. For example: DIP 5000 AIO the maximum number of channels is 42 DIP 6000/ 7000 AIO the maximum number of channels is 128 You have the neccesarry number of licenses installed on the system The units come with 8 channels pre-licensed. If you want to add more cameras or encoders/ decoders, you need first to make sure that licenses have been purchased. The system has enough storage to cover the retention time of the cameras. If there is no storage available,   there is a risk that your system will stop recording. The bandwidth available of the unit is not exceeded. For example: Bandwidth   DIP 5000 AIO: 170   Mbit/s Bandwidth   6000/ 7000 AIO: 550   Mbit/s Article requirements: Operator Client Configuration Client Camera PC/ Server/ Workstation
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    100% helpful (1/1)
    Monday
    VSG is specifically designed to provide integration for 3rd party ONVIF, JPEG, RTSP, and legacy H.263 Bosch devices.
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    100% helpful (1/1)
    ‎04-05-2021 04:58 PM
    Question Was the following message displayed when you tried to enter the product key? "This key didn't work, please check it and try again, or try a different key." Please find here what can you do if the Windows product key cannot be activated on your DIVAR IP.
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