Security: Video

Bosch's Remote System Management service allows you to leverage the power of the Internet of Things (IoT) to provide secure, transparent, and cost-effective asset management throughout the lifecycle of a video system. This service enables end users, system integrators and installers to perform inventory and update management, as well as health monitoring tasks for an entire Bosch video system (DIVAR IP + BVMS + cameras) from one centralized Remote Portal platform.

This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 

This article explains why cannot select the 1080 resolution in the dewarp mode of FLEXIDOME panoramic 5100i 12MP.

This article describes the basic concept of virtualization and it also puts the technology into the perspective of the safety and security industry.

With the new VRM eXport Wizard, we offer the possibility to use CLI commands to do exports without needing to open the application.

BVMS v10.1 and  BVMS v11.0 come with a checkbox where you can logon to the Operator Client with Windows Credentials. If you want to use this function, you need to set up the BVMS Configuration Client and browse the AD users-groups. Then, the users can sign in to Operator Client with their Windows-Credentials. 

Before using the App please make sure that you have configured the Passwords, users and ports on your DIVAR and the same data is entered in the App.

If you want to be able to replay the recording for the complete retention time, you should use VRM replay. VRM should be accessible and added to the VSC

Please find in this article some settings you can do separately for each FLEXIDOME multi 7000i camera imager on the camera’s web page.

Check out this article to see how to configure the network switch port if your FLEXIDOME multi 7000i camera is loosing connection

Can I mask areas that should not trigger an alarm (e.g. false detection due to sun reflection)?

This article explains w hat is BVMS Operator Client and how this work with cameras in live view mode. 

In this article can be found how many  multi-imager cameras are supported in DIVAR IP AIOs.

In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.

Are you looking for the MIC IP fusion 9000i Wiper/Washer RCP command syntax to incorporate it in the third party software?

This article contains the CGI commands that help you to enable or disable the MIC 7100i/MIC 7000i/MIC fusion 9000i camera's Wiper during boot-up

MQTT is a Client Server publish/subscribe messaging transport protocol.

The unit can receive the time signal from a time server using various time server protocols and then use it to set the internal clock. The device polls the time signal automatically once every minute. To check the NTP connection from the camera please follow this article.

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.

To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?