Security: Video

Use the CTFID tool (Configuration Tool for Imaging Devices) for configuring the camera. Find in this article the download link and the release note.

Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined.

First recommendation would be to configure the mode for IVA as a trigger, setting IVA as Profile 1 for “trigger off” and IVA as silent for “trigger on”.

To access the "Reset" options of a DIVAR IP 2000 Recording Appliance, you have to open the Appliance's "Dashboard".

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

The purpose of this article is to help you find the customer number and the material/ serial/ commercial type number of your Bosch device in different ways.

This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.

Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”

Let’s suppose that you have one setup which consists in an Adam 6060 I/O module, BVMS and a DINION IP thermal 8000 camera. Can the state of an ADAM relay module be changed when the IVA from the camera generates an alarm?

Do you want to configure Video Content Analysis of your device and "VCA: Authorization required" message is displayed in Configuration Manager? Find out here why this message is displayed and what you should do to fix it.

DIVAR network 5000 / DIVAR hybrid 5000   support configuration of 3rd party cameras through the ONVIF Profile S protocol.

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.

Depending on the FW version of cameras and BVMS version you have installed, different possible situations can occur such as: the cameras are not working because the firmware is old, Configuration Client will display a message like: "unknown platform", Gaps in recordings or not recording at all and so on

Find out from this article where you can find the installation code needed to license a Bosch camera

To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?

Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."

After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?

Our portfolio contains quite a variety of (mobile) video clients and applications. To get a fast first overview we created the attached table to compare the most important ones.

The attached document provides more insights into the system configuration regarding the BVMS - Operator collaboration with Slack

The modern and easy to use Bosch Video Security Client version 3.2 provides you new features. Check out this article and find what's new!