Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Follow this article and find out the mitigation of this behavior
The DIVAR Mobile Viewer App allows you to receive real-time notifications for various alarm events from your DIVAR IP system.
This article is a step-by-step guide meant to show you how to activate alarm push notification in DIVAR Mobile Viewer App (Android).
This article mentioned which ports does Configuration Manager use for devices searching.
The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.
DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions:
1280x720 resolution for 25/30 fps base rate,
1024x576 resolution for 50/60 fps base rate.
The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.
If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.