Bosch Building Technologies

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    100% helpful (1/1)
    ‎05-31-2022 02:34 PM
    This article contains the correct default IP address of Videojet decoder 8000 at the factory default
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    100% helpful (2/2)
    ‎06-09-2022 11:30 AM
    Use the project assistant to commission multi-camera projects and generate project reports. Available for Windows and iOS and Android. 
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    100% helpful (3/3)
    Thursday
    This article describes the basic concept of virtualization and it also puts the technology into the perspective of the safety and security industry.
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    100% helpful (2/2)
    ‎02-14-2023 10:23 AM
    Collection of FAQs for the Video IT Products DIP 6000 & 7000 R2, DIVAR IP AIO 5000/ 7000, DIVAR IP all-in-one 7000 (gen 3), DSA E2700 (EOL), DSA E2800, HP Workstations, HPE Servers
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    100% helpful (1/1)
    ‎10-28-2022 01:22 PM
    Whenever a central NTP Server is available the recommendation is to synchronize all cameras against the NTP central server.
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    100% helpful (1/1)
    ‎11-15-2022 04:47 PM
    Video Recording Manger v4.00.0070 does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page.
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    100% helpful (1/1)
    ‎11-11-2021 03:39 PM
    This camera does not have the auto-focus functionality in the same sense as Autodome / Mic cameras.
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    100% helpful (1/1)
    ‎09-13-2022 09:00 AM
    *Firmware 9.10 must be installed prior to installation of this firmware 9.51. Firmware download location: Download Store or on the product page > Downloads: VIDEOJET decoder 8000 page
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    100% helpful (1/1)
    ‎04-07-2023 04:00 PM
    .NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows. The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.
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    100% helpful (1/1)
    ‎11-17-2022 04:55 PM
    The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.. In web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager.
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    100% helpful (3/3)
    ‎11-27-2023 10:00 AM
    When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes. The unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset.
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    100% helpful (1/1)
    ‎05-11-2023 10:53 AM
    This article contains 2 options describing the way you can find the Firmware version of your DSA unit, in case the Central Technical Support team is asking you about it or if you simply want to find it by yourself. Check out this article!
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    100% helpful (1/1)
    ‎04-05-2021 05:17 PM
    Question Why I cannot see my camera in the Logical Tree from Operator Client? Answer Please make sure that you have done all the steps below accordingly. Normally, to be able to view a camera in the Operator Client, you need to: Go to the Maps and Structure tab from Configuration Client. Drag and drop the camera in question from the Device Tree to the Logical Tree. Save and Activate the changes. This step is very important because otherwise, you will not be able to see the changes in Operator Client, even though the first 2 steps were carried out in Configuration Client.
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    100% helpful (1/1)
    ‎11-27-2023 09:30 AM
    If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.
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    100% helpful (2/2)
    ‎01-03-2023 03:19 PM
    The "storage state failure" alarm doesn't always mean a recording error unless there is a gap at the time of the error for that camera that reported it. It is an error of the iSCSI protocol; it means that when the camera releases the connection for a certain block it has not received a response back from the iSCSI target in a certain time.
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    100% helpful (1/1)
    ‎05-15-2023 10:31 AM
    If you are wondering where can be configured the field of view and focus of the FLEXIDOME IP starlight 8000i, without having to touch the camera or lens, this article will provide you the answer. 
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    100% helpful (1/1)
    ‎10-21-2022 01:31 PM
    Here you will find the answer and recommendations of our experts related to the NVR integration in BVMS Viewer via DNS
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    100% helpful (1/1)
    ‎10-19-2021 11:43 AM
    For certain conditions, MIC cameras will display status codes on the video image. What does "status 9" mean on the MIC IP ultra 7100i │ MIC IP starlight 7100i camera's web page ?
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    100% helpful (1/1)
    ‎04-05-2021 04:44 PM
    Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?
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    100% helpful (1/1)
    ‎11-24-2023 03:34 PM
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
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