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    Security: Video

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    100% helpful (2/2)
    ‎07-13-2018 10:55 AM
    Collection of FAQs for the Video IT Products DIP 6000 & 7000, DSA E2700 & E2800, HP Workstations and HPE Servers
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    100% helpful (1/1)
    ‎08-20-2021 10:17 AM
    By default all cameras/encoders added to BVMS will be configured to start NTP synchronization against the Operating System of the Management server. Whenever a central NTP Server is available the recommendation is to   synchronize all cameras against the NTP central server.   In BVMS ≥ 11 there is a new configuration option.  
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    100% helpful (2/2)
    ‎08-02-2021 02:08 PM
    This article describes all the steps that will help you to create iSCSI Virtual Disk/LUNs after replacing an HDD on a DIVAR IP 5000 AIO. Article requirements: Disk Management BVMS Configuration Client which is included with BVMS Server Manager DIVAR IP 5000 AIO
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    100% helpful (1/1)
    ‎07-30-2021 08:57 AM
    Video Recording Manger   v4.00.0070   does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page. BVMS users are no longer able to login and a message is displayed that they require administrative rights. Even new BVMS users created in the default Admin group do NOT have access any longer. For example, login to VRM Monitor is no longer possible for user type “live”   Live and Replay function was removed from VRM   v3.83.0021   for ‘srvadmin’ user. All other BVMS created users are able to login to VRM Monitor and see live and replay video without the ability to restriction this function.   If you have an earlier version of VRM, lower than   v4.00.0070   and you would like to restrict the login option to VRM Monitor for other users than admin, you need to upgrade the VRM to the latest version. Important Note: Downgrade from version 4.00 to an earlier version is not possible.   ⚠️ Please be aware that   VRM   3.82   or higher is available as 64 bit version only (no 32 bit version available). When upgrading from a VRM 32 bit version to a 64 bit version SSL certificates will be removed and have to be added manually to the system. Exception: self-signed certificates will be replaced automatically.   o For proper installation certain prerequisites e.g. latest Windows updates are required. For further information please refer to the   knowledge base article. Download:   Software (Video Recording Manger 4.00.0070 (64-bit)) Please check the System Requirements section from   Release Letter Video Recording Manager v.4.00.0070 (64-bit)
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    100% helpful (1/1)
    ‎07-22-2021 04:19 PM
    A transfer of the license from the Bosch Software License Manager System (SLMS) to the Bosch Remote Portal is required for every BVMS system to be upgraded from 10.1 to 11.0 Starting with BVMS 11.0 the license activation will be done via the Bosch Remote Portal. To upgrade an existing system, the BVMS licenses need to be migrated from the old licensing system, Bosch Software License Manager System (SLMS), to the new licensing system available in Bosch Remote Portal. This article describes the steps that need to be followed when upgrading a system to BVMS 11.0. Prerequisites for upgrading a system to BVMS 11.0: Existing license activated in SLMS Valid Software Assurance (SMA) PRO Valid account on Bosch Remote Portal   ❗ ❗ ❗  IMPORTANT In BVMS 10.x the computer signature is the link to the license in the SLMS When upgrading to 11.x the computer signature becomes obsolete and the new Remote Portal tool no longer takes it into consideration The software Order ID is transferred in the background from SLMS to the Remote Portal This allows the activation of BVMS 11.x in the Remote Portal using the new identifiers for the Management Server Hardware called System Fingerprint, contained in the System Info file.
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    100% helpful (1/1)
    ‎07-19-2021 09:49 AM
    The camera may be out of focus during a rapid zoom change if: There is a large amount of reflection with full sunlight. Or, there are headlights or bright lights present at night. This problem occurs most often when used in traffic applications.   Causes:   The camera tries to focus on the bright lights and fails to find the correct focus position (example snapshot of headlights below). Find how you can fix this issue from this article!
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    100% helpful (1/1)
    ‎06-30-2021 04:04 PM
    One of the reason why UPnP (Universal Plug and Play) is enabled in our devices is because ONVIF uses this to scan the ONVIF device in the network. If you don’t need to scan ONVIF devices in the network using ONVIF method, you can switch of the SSDP Discovery Service. SSDP protocol can discover Plug & Play devices, with uPnP (Universal Plug and Play). SSDP uses unicast and multicast address (239.255.255.250). SSDP is HTTP like protocol and work with NOTIFY and M-SEARCH methods. "225.86.67.83 " is Bosch Multicast discovery address. When you block this address you cannot scan devices via multicast
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    100% helpful (1/1)
    ‎06-25-2021 08:48 AM
    This camera does not have the auto-focus functionality in the same sense as Autodome / Mic cameras.
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    100% helpful (1/1)
    ‎06-10-2021 11:16 AM
      Question   Which .NET Framework version is required for Configuration Manager v7.30?   Answer   .NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows. The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. .NET 4.7.2 is considered an operating system component under responsibility of Microsoft. If you operate in an offline CCTV network environment, please make sure that you have the .NET Framework 4.7.2 downloaded with the Configuration Manager v7.30 installer. Otherwise, the message below might appear and if you don’t have internet access you will be not able to use CM v7.30 WARNING: Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.
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    100% helpful (1/1)
    Tuesday
    Bosch Cloud-based Services (CBS) supports to connect 3rd party cameras from version 2.11.0 onwards. Depending on the cameras’ capabilities, there are different ways of adding such cameras to Bosch Cloud VMS.
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    100% helpful (1/1)
    ‎04-29-2021 10:19 AM
    ⚠️  CAUTION! If a computer on which VRM Server is starte d is simultaneously accessed by multiple  Configuration Manager programs, this can result  in an inconsistent VR M configuration. Ensure  that different people do not make chang es to the configuration at the same time.   Step-by-step guide Open one browser and type in the IP address of the VRM server you are pulling the log from. This will take you to the VRM Monitor web page. Log in with the VRM credentials (default user name is srvadmin); by default, there is no password   3.82 version: Go to Monitoring > System > Logbook The Export  Log bock page allows you to export all or only selected system  log s as a .zip file. Export system  log s Select the desired export  log book options. Export as ZIP  – Click to create a .ZIP file with selected   log  files, for example to send them to the Central  Technical Support Team.   3.83 version: Please note that the interface for VRM v3.83 has changed on the log collection. Therefore, the VRM log collection will be done by accessing Monitoring > System > Export Logbook Export system  log s Select the desired export  log book options. Export as ZIP  – Click to create a .ZIP file with selected   log  files, for example to send them to the Central  Technical Support Team. You can also collect the device maintenance logs from the VRM monitor (for VRM 3.50 or newer) Open the   VRM monitor   and log in with the VRM credentials Go to   Monitoring->   Devices   -> click on the   download icon   next to the camera
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    100% helpful (1/1)
    ‎05-12-2021 12:28 PM
    Answer Web Browsers: o Google Chrome o Microsoft Internet Explorer 11 or higher o Microsoft Edge (Chromium based) o Mozilla Firefox   Important: When using browsers where Mpeg ActiveX is required → VCA, clock & date and recording dot point may not work. For a complete browser functionality, Mpeg ActiveX 6.34 or newer is needed and it is supported only by   Internet Explorer (IE). This is the only browser that allows the VA configuration option (for e.g.).   If you would like to avoid using IE and you want to   configure VA, it is recommended to   use Configuration Manager. According to the Release Letter, Configuration Manager is used for configuration and licensing of the various products. It includes Video SDK 6.3 and latest plug-ins for   VCA configuration. You can Download it from   here.   If you use Firefox, the issue below might arise. In this situation, IE browser/ CM is recommended to be used in order to access the missing elements. Firefox does not allow ActiveX elements . Therefore, some features are missing inside the webpage. Note: VCA related check boxes is fixed in 7.80 for Microsoft Edge. (7.80.0128 Release Letter)
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    100% helpful (1/1)
    Tuesday
    Hint: A) If you would like to search for the   BVMS version   that can be used according to the   firmware version of your DSA E2800, please check the following link: Fix random reboot of NETAPP DSA E2800 (dual controller) by updating its Firmware  
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    100% helpful (1/1)
    ‎04-14-2021 09:53 AM
    What happens when you upgrade the SW of your Management Server form e.g. BVMS 10.0 to BVMS 10.1 and you have not prepared a BVMS 10.1 activation key beforehand? => The System will be unlicensed and Operator Client will not be able to connect to the MS as long the new BVMS 10.1 activation key is not provided to the system via Config-Client. Therefore,   performing the steps from this article is absolutely necessary.
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    100% helpful (1/1)
    ‎04-05-2021 05:17 PM
    Question Why I cannot see my camera in the Logical Tree from Operator Client? Answer Please make sure that you have done all the steps below accordingly. Normally, to be able to view a camera in the Operator Client, you need to: Go to the Maps and Structure tab from Configuration Client. Drag and drop the camera in question from the Device Tree to the Logical Tree. Save and Activate the changes. This step is very important because otherwise, you will not be able to see the changes in Operator Client, even though the first 2 steps were carried out in Configuration Client.
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    100% helpful (1/1)
    ‎04-05-2021 04:04 PM
    In the past (prior to Windows Server 2012 R2), in order to perform NIC Teaming, we would have needed two adapters which were from the same vendor, and a third-party software that would make the teaming possible and present the OS with just one “virtual” network card.Now from Windows Server 2012 R2 and up, this is built-in and its hardware agnostic. This means you can use whatever network cards you want and the teaming will work like a charm.
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    100% helpful (1/1)
    ‎03-05-2021 09:19 AM
    Question What's new in version 2.0.0? Answer  ## New design The user interface has been reworked for version 2.0.0 ## Intuitive camera calibration The new camera calibration tool easily guides you through the calibration process with detailed step-by-step instructions in order to optimize the Video Analytics capabilities. This functionality is only available on tablets and for the windows version. ## Reports Project reports now also include the WLAN status of cameras of the FLEXIDOME IP 8000i series. ## Proxy support (Windows only) Access your cameras via a proxy server. The Windows version is available in the Bosch Download Store and the Android respectively iOS versions are available in the respective stores. Or you can use the (auto) update (check) functionality of the app. Best regards, Your Bosch Security App Team
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    100% helpful (2/2)
    ‎06-07-2018 06:30 PM
    The table below lists the firmware versions which are used in the BVMS 7.5 system test.
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    100% helpful (1/1)
    ‎04-05-2021 04:14 PM
    This article helps you to solve the situation where the "No Config" error message appears when you try to authenticate in Operator Client. This error can be persistent, no matter what central server you attempt to login to and no matter what user account or credentials you are trying to use. This means that you have a corrupt cache .dat file on your system. Follow the steps from this article if you attempt to login into BVMS Operator Client and encounter the message below and you want to fix it: "Please enter your credentials... No config..."
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    100% helpful (1/1)
    ‎04-05-2021 04:52 PM
    Question:  What the “Storage state failure” alarm message means in Operator Client?
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