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    Security: Video

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    100% helpful (1/1)
    ‎11-06-2018 12:51 PM
    Symptoms When scanning a QR or Data Matrix code on a label using the Project Assistant app, it can happen that you get an error message that the MAC address cannot be found (1) or that only part of the address is correctly extracted (2). Diagnosis  First of all, there are different types of labels: product labels (on the device) box labels (on the outside of the box/packaging) installer / UX labels (inside the box /packaging) Symptom (1) can only happen when scanning a product label because some QR or Data Matrix codes do not contain a MAC address, depending on the product, even though the MAC address is available in plain text right next to the code.   The box and installer label codes, however, always contain the MAC address information. Symptom (2) can happen when scanning certain installer labels due to legacy formatting. Solution We have further standardized the labels so that the symptoms mentioned above will be resolved. There will be a transition period, however. As an alternative for symptom 1, you will have smooth experience when preferably scanning the box label. If you encounter symptom 2, we ask you to enter the MAC address manually or use the December 2018 release of the Project Assistant (version 1.2) PS: For full transparancy on QR code / Data Matrix content and/or troubleshooting purposes, you can use conventional code scanning apps available in the resepective app stores.
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    100% helpful (1/1)
    ‎11-25-2021 03:40 PM
    This article describes how the integrity of BVMS software can be checked.
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    100% helpful (4/4)
    ‎08-23-2021 09:07 AM
    This article informs about improvements in firmware handling and new security mechanisms that help our customers to increase security related to firmware updates and IP camera protection.
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    100% helpful (1/1)
    ‎08-11-2021 03:16 PM
    This articles gives a short introduction to scripting alarm and counter tasks with Intelligent and Essential Video Analytics in FW 7.60. It also provides a broad selection of example scripts for explanation as well as including real world application examples.
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    100% helpful (1/1)
    ‎10-14-2021 04:09 PM
    This article describes the camera tamper detection options available with FW 6.30: Scene too dark / bright, global change, reference image check. Applications: - Detect camera blinding - Detect camera being moved away from of its view - Detect the loss of sufficient overall illumination - Detect idle / removed objects, e.g. objects in front of an emergency exit Limitations: - Not available on thermal cameras
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    100% helpful (5/5)
    ‎07-28-2021 04:01 PM
    BVMS - Automatic login of Operator Client: The BVMS Operator Client can be automatically logged in by using parameterized startup.
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    100% helpful (1/1)
    ‎05-07-2018 10:33 PM
    In the Manual of the VideoJet decoder 8000 at Point 6.1: Setting up the decoder with Configuration Manager Before you can operate the unit within your network, it must have a valid IP address for your network and a compatible subnet mask. Notice! As a default DHCP is enabled in the unit’s network settings. With an active DHCP server in the network you must know the IP address assigned by the DHCP server to operate the unit. The following default address is preset at the factory: 192.168.0.1 The correct inital IP address is: 192.168.0.200
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    100% helpful (3/3)
    ‎08-06-2021 10:33 AM
    Communication can get interrupted and configuraiton might fail if the below desribed actions are not performed. If your system is affected or not is described here as follows: There can be authentication issues between the BVMS Central Server and the Video Recording Manager in case they are installed on different Servers. It is possible to see reports at the BVMS 8.x system alarms that VRM reports   wrong version Please check in the VRM debug logging if the following logline indications can be found
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    100% helpful (1/1)
    ‎11-25-2021 02:59 PM
    Want to know how flexible BVMS can assign streaming profiles to cameras?
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    100% helpful (2/2)
    ‎08-12-2021 10:34 AM
    Enhanced page file hanlding in case of OS on SSD with BVMS 7.5. This is also only valid if BVMS OC is used on the DIVAR IP 7000 R2 with OS on SSD.
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    100% helpful (2/2)
    ‎09-10-2018 01:43 PM
    Use the project assistant to commission multi-camera projects and generate project reports. Available for Windows and iOS and Android. (status 2018-08-06 / Version 1.1)
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    100% helpful (2/2)
    ‎08-09-2021 09:39 AM
    This article summarizes the BVMS design details, and serves as a guide to planning a BVMS system with Bosch cameras and storage. It focuses on BVMS combined with the VRM. The BVMS 11.0 release notes can be found on the Bosch Security Systems website. This article lists the valid design specifications for BVMS 11.0.
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    100% helpful (2/2)
    ‎08-17-2021 10:57 AM
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.
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    100% helpful (3/3)
    ‎06-24-2021 04:17 PM
    Learn more about virtualization!
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    100% helpful (2/2)
    ‎07-13-2018 10:55 AM
    Collection of FAQs for the Video IT Products DIP 6000 & 7000, DSA E2700 & E2800, HP Workstations and HPE Servers
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    100% helpful (1/1)
    ‎08-20-2021 10:17 AM
    By default all cameras/encoders added to BVMS will be configured to start NTP synchronization against the Operating System of the Management server. Whenever a central NTP Server is available the recommendation is to   synchronize all cameras against the NTP central server.   In BVMS ≥ 11 there is a new configuration option.  
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    100% helpful (2/2)
    ‎08-02-2021 02:08 PM
    This article describes all the steps that will help you to create iSCSI Virtual Disk/LUNs after replacing an HDD on a DIVAR IP 5000 AIO. Article requirements: Disk Management BVMS Configuration Client which is included with BVMS Server Manager DIVAR IP 5000 AIO
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    100% helpful (1/1)
    ‎07-30-2021 08:57 AM
    Video Recording Manger   v4.00.0070   does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page. BVMS users are no longer able to login and a message is displayed that they require administrative rights. Even new BVMS users created in the default Admin group do NOT have access any longer. For example, login to VRM Monitor is no longer possible for user type “live”   Live and Replay function was removed from VRM   v3.83.0021   for ‘srvadmin’ user. All other BVMS created users are able to login to VRM Monitor and see live and replay video without the ability to restriction this function.   If you have an earlier version of VRM, lower than   v4.00.0070   and you would like to restrict the login option to VRM Monitor for other users than admin, you need to upgrade the VRM to the latest version. Important Note: Downgrade from version 4.00 to an earlier version is not possible.   ⚠️ Please be aware that   VRM   3.82   or higher is available as 64 bit version only (no 32 bit version available). When upgrading from a VRM 32 bit version to a 64 bit version SSL certificates will be removed and have to be added manually to the system. Exception: self-signed certificates will be replaced automatically.   o For proper installation certain prerequisites e.g. latest Windows updates are required. For further information please refer to the   knowledge base article. Download:   Software (Video Recording Manger 4.00.0070 (64-bit)) Please check the System Requirements section from   Release Letter Video Recording Manager v.4.00.0070 (64-bit)
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    100% helpful (1/1)
    ‎07-22-2021 04:19 PM
    A transfer of the license from the Bosch Software License Manager System (SLMS) to the Bosch Remote Portal is required for every BVMS system to be upgraded from 10.1 to 11.0 Starting with BVMS 11.0 the license activation will be done via the Bosch Remote Portal. To upgrade an existing system, the BVMS licenses need to be migrated from the old licensing system, Bosch Software License Manager System (SLMS), to the new licensing system available in Bosch Remote Portal. This article describes the steps that need to be followed when upgrading a system to BVMS 11.0. Prerequisites for upgrading a system to BVMS 11.0: Existing license activated in SLMS Valid Software Assurance (SMA) PRO Valid account on Bosch Remote Portal   ❗ ❗ ❗  IMPORTANT In BVMS 10.x the computer signature is the link to the license in the SLMS When upgrading to 11.x the computer signature becomes obsolete and the new Remote Portal tool no longer takes it into consideration The software Order ID is transferred in the background from SLMS to the Remote Portal This allows the activation of BVMS 11.x in the Remote Portal using the new identifiers for the Management Server Hardware called System Fingerprint, contained in the System Info file.
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    100% helpful (1/1)
    ‎11-11-2021 02:43 PM
    This article explains how to fix the behavior of MIC IP 7000i/9000i Bosch camera when is out of focus during a rapid zoom
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