Bosch Building Technologies

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    ‎07-22-2021 01:35 PM
    An object moving or a low/ higher contrast scene can throw off the autofocus option, resulting in a soft focus or even not focus at all. Using manual focus is an obvious solution, but manual focus isn’t exactly easy to get sharp images. Manual focus requires a bit of know-how and some practice to get right. If you would like to improve the performance and get a sharp image, please see below how you can manually adjust the focus ring on a Dinion Thermal camera.
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    ‎03-01-2023 03:48 PM
    If your DINION IP Thermal 8000 (NHT-8000) camera is reporting blurred/unclear/unsharp images that are randomly appearing during the day, or the night, please follow the steps below in order to fix it.
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    ‎07-19-2021 11:20 AM
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    ‎10-27-2022 11:51 AM
    According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.
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    ‎08-29-2023 10:48 AM
    DIVAR IP units can be upgraded to BVMS 11.0. Starting with BVMS 11.0, the BVMS licensing scheme also applies to the DIVAR IP units. This document describes which units you can upgrade to BVMS 11.0 and which licenses you have to order for a DIVAR IP unit!
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    ‎02-28-2024 10:01 AM
    You may need the SNMP MIB file when you are trying to monitor the camera through a Bosch or 3rd party software. This article aims to describe how to find and enable the SNMP on a Bosch camera.
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    ‎06-08-2023 09:05 AM
    A password prevents unauthorized access to the device. You can use different authorization levels to limit access. Proper password protection is only guaranteed when all higher authorization levels are also protected with a password. Therefore, you must always start from the highest authorization level when assigning passwords. This article will guide you step by step to set the destination password for decoders.
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    ‎10-28-2022 10:42 AM
    Do not upgrade the camera FW directly to 7.81. Otherwise, “error 13: device check failed” message will be displayed, and the FW will not be upgraded successfully.
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    ‎08-29-2023 10:31 AM
    Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.
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    ‎03-14-2023 10:28 AM
    There are two methods of working with 3rd party apps: through Remote Portal and Configuration Manager. In this article you will find the step-by-step guide where is described the method using Configuration Manager.
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    ‎11-29-2022 04:09 PM
    The purpose of this article is to help you disabling the compass character from the Screen Display (OSD) of the Bosch PTZ camera via its web interface
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    ‎02-09-2023 10:55 AM
    In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.
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    2 weeks ago
    You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-XXXXX.zip ).
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    ‎08-04-2022 08:15 AM
    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
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    ‎11-21-2022 01:41 PM
    Before you can operate your VIDEOJET decoder 7000/ 8000 within your network, it must have a valid IP address for your network and a compatible subnet mask. This articles explains how you can change the IP Address of VIDEOJET decoder 7000/ 8000 using Configuration Manager.
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    ‎03-01-2024 11:57 AM
    This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.  
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    ‎03-03-2023 11:48 AM
    From this article you will find out how to set up the IP Matrix configuration on the VIDEOJET decoder 7000 (VJD-7513) using Configuration Manager.   The built-in IP Matrix functionality, together with a connected keyboard, allows VIDEOJET decoder 7000 to run as a stand-alone system. An operator can manage up to 32 cameras via the keyboard without any PC or management system required. System setup is quickly done with Configuration Manager. After that, no PC is required to run the IP Matrix   Note: According to the Release letter (Firmware 9.51) of VJD-7513, VIDEOJET decoder 7000 supports IP Matrix application as built-in feature. According to the Release letter (Firmware 54.8.02) of VJD-7000, IP matrix remote monitor is only possible with UDP. TCP not supported. ** VJD-7000 can be used as an extended monitor to IP Matrix in single and quad view. Please check also the following article and find out: Which are the system requirements for configuration/ operation of VIDEOJET decoder 3000/ 7000/ 8000?   A single system can support: 2 physical monitor displays One KBD-Universal XF keyboard 32 cameras 32 camera sequences 9 favorite views
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    ‎06-10-2021 09:43 AM
    Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option. Well, in DIVAR Network and Hybrid there is not retention time. But you can set the automatically deleting time, that is more or less the same.   Step-by-step guide:   Open one Browser and type your device IP address Login with the administrator account Go to Settings > Storage > Recording Fill in the box with the desired automatic deletion time   Another option is to make this change directly in the local interface of the unit.
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    ‎06-10-2021 09:32 AM
    Short intro and related topics: This article will review the settings required to configure Windows as a NTP time server. Note: If you are running VRM and have the Time Server enabled, you must disable the Time Server before performing the following. Article requirements: Windows Server 2016/ Windows 10
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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