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    Security: Video

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    2 weeks ago
    This article explains how you can fix your IR filter of Dinion camera if sometimes fails to switch during day/night change
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    ‎08-03-2021 01:47 PM
    This article provides you with information related to the Windows Firewall, how to access, configure and adjust it.
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    3 weeks ago
    The following procedure will allow you to create a self signed certificate to allow a trusted connection between a web browser and MVS.
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    ‎04-28-2021 03:22 PM
    This article shows how to configure Input Alarm and later search for them in the Event search using Web Interface. There are only 3 different search parameters for Event type search, which are "All", "Motion" and "Alarm". Once can search for any alarms during the set time period and channel and in this way indirectly to filter for Input Alarm (if only Input Alarm triggers Recording for a particular channel). It is not possible to directly narrow the search for particular Alarm type (ex. Input alarm).
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    ‎10-26-2021 10:10 AM
    The method from this article shows you how to generate an updated certificate for Bosch IP Camera's and VRM Servers
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    ‎08-23-2021 04:10 PM
    This article guides you through the process of installing the BVMS Logbook Health Checker. The Bosch VMS Logbook Health Checker is a tool that is capable of fixing the overflow of the Bosch VMS Logbook database before it occurs.
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    ‎08-02-2021 01:25 PM
    In Bosch VMS it is possible to assign an LDAP user group to a Bosch VMS user group. This article describes why it is important to not assign the same LDAP user group to multiple Bosch VMS user groups.
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    2 weeks ago
    Use the Microsoft Event Logging! When an error occurs, you can use the event log to help determine what conditions caused the error and identify the context in which it occurred.
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    ‎08-03-2021 08:55 AM
    If BVMS and VRM are installed on the same machine, it is needed to change the TCP Port of the VRM Monitor.
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    ‎05-13-2021 03:39 PM
    Related Products: BVMS / MVS / VSDK Overview: On request from development to provide a dump file from MVS system please follow the steps in the solution section.   Step-by-step guide   Reproduce the issue Download the Microsoft debugger procdump (https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx). The procdump tool is also attaced to the article :How To create BVMS memory dump?  When application is crashing, do not click any buttons on the appeared error window that will change the program state. Run the procdump.exe from the directory where you copied the tool with following command line (Start - cmd): procdump.exe –ma <name of the programm exe> <dump file name>.dmp   In the case of MVS you need to do that for all 4 MVS services: - Bosch.MVS.SourceProvider.BVMS.Service.exe - Bosch.MVS.DataStorage.Service.exe - Bosch.MVS.SourceProvider.MobileCamera.Service.exe - Bosch.MVS.Transcoder.Service.exe
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    ‎04-06-2021 09:11 AM
    Related Products: BVMS, application crash, memory dump This article lists the scenarios in which technical support normally request dump file from a BVMS system. It contains general guidelines how to create a dump file for BVMS system and provides links to more concrete articles, that correspond to particular issues and exact steps to create a dump. BVMS dumps are needed to troubleshoot the following types of issues: Application crashes – dump is expected to provide more information about the cause of the crash and its origin. Memory or handle leaks – dump is expected to point to their origins Deadlocks, freezes and hangs – dump is expected to point to their origins Recommended tool to create BVMS dumps. The recommended tool is Procdump. It is a command line tool which must be started from the command shell. Development provides couple of .bat files that start Procdump with predefined parameters and cover the most common dump creation cases. The tool as well as the set of .bat files are attached to this article: BVMS_DumpTools_V2.zip The batch file names follow a naming guideline: <Executable>_<Dump use case> , where <Executable> is one of: ConfigClient ConfigWizard OperatorClient ManagementServer ArchivePlayer ExceptionTest and <Dump use case> is one of SingleDump TwoDumps DumpOnException DumpOnHang ActivatePostmortemDebugging There are 3 possible error scenarios and corresponding dump creation methods: Dump creation for reproducible crashes that trigger Windows Error Reporting Run the affected application/service (Operator Client, Configuration Client or Management Server Service) Reproduce the steps that lead to the crash Leave the Windows crash dialog open Run the corresponding batch file for creating a single dump: *_SingleDump.bat. E.g. run OperatorClient_SingleDump.bat to create a single dump of the Operator Client process. Provide support with the resulting .dmp file a description of the steps to reproduce the problem ConfigCollection Note: attached you can find a configured example for this scenario and application Operator Client - BVMS_OC_dump_onException.zip Dump creation for reproducible memory or handle leaks Run the affected application/service (Operator Client, Configuration Client or Management Server Service) Run the corresponding batch file for creating two dumps: *_TwoDumps.bat. E.g. run OperatorClient_TwoDumps.bat to create two dumps of the Operator Client process. Note that by default, the delay between the two dumps is set to one hour (3600 seconds). Depending on the magnitude of the memory leak, you might want to increase/decrease the delay. To do that, edit file *_TwoDumps.bat: replace value "3600" by a value that fits your needs e.g. a value of "7200" will create two dumps with a delay of two hours. Reproduce the steps that lead to the memory leak. Wait until the second dump was created. Provide support with the resulting two .dmp files a description of the steps to reproduce the memory leak a ConfigCollection Dump creation for crashes/hangs/freezes that are hard to reproduce Deactivate the restarting option for Operator Client / Configuration Client: To deactivate the restarting option for Operator Client / Configuration Client: edit ..\Bosch\VMS\bin\ConfigClient.exe.config or ..\Bosch\VMS\bin\OperatorClient.exe.config. Navigate to section <appSettings> add a new entry <add key = "DisableExceptionHandling" value="TRUE" />. Run ActivatePostmortemDebugging.bat Run the affected application/service (Operator Client, Configuration Client or Management Server Service) As soon as the issue appears, check whether the dump was created. Provide support with the resulting .dmp file description of the steps to reproduce the crash ConfigCollection Note: attached you can find a configured example for this scenario and application Operator Client - BVMS_OC_dump_Just-In-Time-Debuger.zip
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    ‎04-29-2021 10:16 AM
      Related Products: VRM, Genetec Security Center Overview: It is possible to use VRM free of charge (no extra VRM license is required) within Genetec Security Center. Genetec is sending encrypted secret to the VRM server with the number of the licensed channels. When VRM receives and validates this, it can be used for that number of channels for 24 h. A periodic license update is send by Genetec, so the VRM licensing is guaranteed as long as it is used with Genetec Security Center. Default settings, if not extra configuration is needed or done. -License for 1000 Cameras - License update is done every hour   How to license more than 1000 cameras or change the license update period for VRM within Genetec Security Center: Open the Config Tool and Launch a Video Task Select the Archiver Go to the Resource Tab and click on Extensions From the Tab Installed extensions select Bosch. In the Tab VRM add a new VRM and/or select already configured VRM. Click on Advanced settings and add the following parameters If you need to license the system with more than the default 1000 licenses – create the parameter with Name VrmLicenseRequestCount and as value put the required number of licenses. The parameter name is case sensitive If you need to change the duration of the period between each license request (there is always one license request when the archiver starts) – create the parameter with Name VrmLicenseRequestPeriod. The duration of the period is in milliseconds. The default value is one hour. If the value is set to 0, the license request are disabled. The parameter name is case sensitive     Press Enter to confirm the entry and then Close Press Apply and then OK. At the webpage of the VRM one can check if the number of licenses is changed.                    
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    ‎01-07-2022 01:00 PM
    This article contains the lists of cameras that support Camera Trainer, what Camera Trainer is, how it works, what to use it for and what not, and how to configure it. 
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    ‎04-29-2021 10:40 AM
    Related Products: BVMS SDK, BVMS    Overview: BVMS Scriptlets can be debugged via logging to a logger file or messaging to the Operator workstation. This article describes how to enable BVMS Scriplet logging. You can log to the Server Script log or the Client Script log. Logs are default send to C:\ProgramData\Bosch\VMS\Log   1.Creating Log files ClientScriptLogger – automatically created Creates file “ClientScriptLog.txt” ServerScriptLogger - automatically created  Creates file “ServerScriptLog.txt”   2.Log information to the log files There are 3 methods to log information: Log Info Log Error Log Debug   Examples: [Scriptlet("59c4d66e-9395-4dcc-8d27-90dc2b7a00c4")] public void DemoLogger() { //use refence:C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727 MessageBox.Show("Hello World"); Logger.Info("Hello World script started"); Logger.Error("Hello World script started"); Logger.Debug("Hello World script started"); // Not writing to ClientScriptLog.txt ! }   3.Logging Location - C:\ProgramData\Bosch\VMS\Log. The logs are automatically collected by the BVMS Configuration Collection Tool. 4.Changing the location of the BVMS Scriplet Logging.   Server Scripts : Logging Directory can be found in the file: C:\Program Files (x86)\Bosch\VMS\AppData\Server\CentralServer\BvmsLogCfg.xml and is defined by the ServerScriptLogAppender path: Default: </appender> <appender name="ServerScriptLogAppender" type="Bosch.Vms.Shared.Logging.Imp.RollingFileAppender, Bosch.Vms.Shared.Logging.Imp"> <file value="%CommonApplicationData%\\Bosch\\VMS\\Log\\ServerScriptLog.txt"/>   Client Scripts : Logging Directory can be found in the file: C:\Program Files (x86)\Bosch\VMS\AppData\Client\OpClient\ApplicationWiring\Nvr\LogCfg.xml and is defined by the ClientScriptLogAppender path: Default: </appender> <appender name=“ClientScriptLogAppender" type="Bosch.Vms.Shared.Logging.Imp.RollingFileAppender, Bosch.Vms.Shared.Logging.Imp"> <file value="%CommonApplicationData%\\Bosch\\VMS\\Log\\ClientScriptLog.txt"/>
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    ‎05-19-2022 07:55 AM
    This article explains how to c ollect Video SDK Logs for VSDK based applications.
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    ‎04-29-2021 02:20 PM
    Related Products: Video Analytics for Firmware 6.60 and above This article covers traffic monitoring of Bosch Video Analytics with How to Videos (one already available and one in planning) Default scenario of wrong way detection Learn how to use the default scenario of wrong way detection: A predefined scenario that can be used to detect an object that is traveling the wrong way.   Default scenario traffic incidents This predefined scenario is designed to detect common traffic incidents on roads: Wrong way – triggers an alarm if object travels in wrong direction Pedestrian – triggers an alarm if pedestrian is on the road Slow vehicle – triggers an alarm if vehicle moves slower then predefined speed. Stopped vehicle – triggers an alarm when vehicle is stopped longer than predefined time span. Dropped object – Triggers and alarm if an object is dropped on the road   This how to video shows in detail how to use the predefined tasks Wrong way, Slow vehicle and Stopped vehicle.   Note: If needed you can get additional how to information on camera calibration.  
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    ‎03-11-2022 10:19 AM
    This article describes how to count with Bosch Video Analytics with How to Video and a Technical Note on the topic.
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    ‎04-29-2021 03:46 PM
    Related Products: Video Analytics for Firmware 6.60 and above Technical Note on Intrusion Detection The technical Note  attached to this article contains detailed technical description of Intrusion Detection, set up guidance for different usage scenarios and best practices. It is useful to get in depth knowledge about Intrusion detection or to find the answer of frequently asked questions.   Intrusion detection without calibration Learn how to use the default scenario - Intrusion detection no camera calibration: A predefined scenario that can be used to detect intruders in small areas and controlled environments Intrusion detection one field   Learn how to use the default scenario - Intrusion detection one field: A predefined scenario that can be used to detect intruders in small areas. Intrusion detection two fields   Learn how to use the default scenario - Intrusion detection two fields: A predefined scenario that can be used to detect intruders in large outdoor areas.  Note: If needed you can get additional how to information on camera calibration.
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    ‎04-29-2021 11:09 AM
    This Video should help you to understand, what calibration means, why and when to calibrate the cameras.
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    ‎07-28-2021 02:05 PM
    Relates to:   IP Storage/PC HW - DIVAR IP 6000 R2 and DIVAR IP 7000 R2 Both DIVAR IP units running the BIOS from American Megatrends Inc. (A.M.I) There are   PRE   BOOT   or   POST   BOOT   beeps. Please see the following Acoustic Error Codes.
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