Bosch Building Technologies

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    ‎11-22-2022 01:58 PM
    Follow these steps if you need to configure your DIVAR IP 2000/ 5000 to be accessed through the Video Security App via Bosch Remote Portal.
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    ‎02-10-2023 03:19 PM
    This article explains how to license a system that runs in full Bosch Video Management System (BVMS) mode with help of Security Systems Software License Manager tool (SLMS).
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    ‎03-01-2023 03:33 PM
    This article provides the step-by-step procedure on how to configure “BVMS” presets and save views.
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    ‎08-21-2023 09:22 AM
    This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. This method provides the steps for collecting the NetApp DSA E2800 support bundle.
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    ‎08-21-2023 09:22 AM
    This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.
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    ‎03-07-2023 03:52 PM
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    ‎03-02-2023 10:36 AM
    In this article you can find the actions you need to do in order to solve the zoom speed for AUTODOME NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation
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    ‎10-26-2021 11:18 AM
    This recommendation could be applied if the storage is overloaded, as there are several Onvif cameras running through it.
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    ‎06-08-2023 11:01 AM
    This article is focused on a method of creating a new profile with own parameters and make this new profile active.
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    ‎08-25-2023 03:03 PM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)
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    ‎02-22-2023 01:38 PM
    This article describes how can you disable password Policy for Cameras/ Encoders and provide compatibility with older/ 3rd party systems.
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    ‎11-29-2023 01:33 PM
    This article describes how a Tattile camera can be connected to BVMS. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project
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    ‎10-17-2023 11:03 AM
    The choice of the tool depends on the way the camera and recording are managed.
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    ‎06-16-2022 09:51 AM
    This article provides a step by step description of how to create certificates and configure their distribution in the large systems. 
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    ‎08-05-2021 05:29 PM
    Similar to VRM eXport Wizard 2.0,  encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files.    VRM eXport Wizard 2.10 introduces a new look and feel of the graphical user interface and some UX changes. In general, the VRM eXport wizard is a software tool that allows you to export video directly from the VRM and to convert exported video data to mp4. You can find the VRM eXport wizard setup file in the VRM Master Installer or in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 2.10 can be open in BVMS (Viewer) 9.0 or newer. In this document we describe how to use the VRM eXport Wizard for either export of video data and conversion of the exorted video data to mp4. With the VRM eXport Wizard 2.10 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.10 offers - similiar to the previous version - the following two options, compare also Figure 1: Export Video Recording Manger recordings of cameras Convert already exported data to MP4 files
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    ‎07-15-2022 04:27 PM
    Place the script from this article in the alarm task editor and save it.
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    ‎05-04-2023 09:10 AM
    The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a BVMS standalone installation while retaining all existing recorded video.
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    ‎04-05-2021 04:37 PM
    This article provides an overview of Operator Client (BVMS 10.0.1) for most used functionality for security operators and incidental users.
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    ‎03-17-2023 04:00 PM
    This article describes how Streamlining works and how it can be finetuned.
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    ‎08-24-2021 02:09 PM
    Time is everything: meetings, public transportation, religion, transactions: the whole world is working because the concept of “time” exists. Within a security (or any other) system this is not different: recording schedules, logging, authorizations, encryption keys, timelines, all of these concepts can exist because of time. As a result, time can either make or break a system: problems can appear only due to a time difference of a couple of seconds between two system components. This article describes how time services can be configured in a BVMS version ≤ 10.1 environment. For BVMS  version ≥ 11.0 please refer to the following article:  Where can you configure NTP server for cameras/encoders in BVMS≥11? Time: what is the challenge? Each device has its own internal clock, which is based on a hardware mechanism. This mechanism acts like a watch: try to put two watches together and synchronize them on the millisecond. A security system consists out of more than two devices, it can consist of thousands of devices. Synchronizing the time of all these devices by hand is a very time consuming task. Additionally, due to small differences in electronic components, devices can have deviations from one another. These deviations cannot be detected by the human eye, but can result in considerable time differences when a device is running for months. Synchronizing time The Network Time Protocol (NTP) was created to solve these challenges. The Network Time Protocol is a network-based protocol for clock synchronization between system components. The protocol utilizes a standard IP network to communicate and can maintain a time difference (considering a local area network) of less than one millisecond between components. The Network Time Protocol is a standard protocol and documented in RFC 5905. The operation and configuration of the Network Time Protocol are complex: a hierarchical architecture needs to be set-up including several layers of systems which are able to run the Network Time Protocol. To reduce complexity the Simple Network Time Protocol (SNTP) was  created. The Simple Network Time Protocol is mainly used when less accuracy (deviations of 1-2 seconds are acceptable). Windows Time Service The Bosch Video Management System is running on Microsoft Windows Server operating systems. Windows includes an internal time service, which is explained on Microsoft Technet: “The Windows Time service, also known as W32Time, synchronizes the date and time for all computers running in an AD DS domain. Time synchronization is critical for the proper operation of many Windows services and line-of-business applications. The Windows Time service uses the Network Time Protocol (NTP) to synchronize computer clocks on the network so that an accurate clock value, or time stamp, can be assigned to network validation and resource access requests. The service integrates NTP and time providers, making it a reliable and scalable time service for enterprise administrators. The W32Time service is not a full-featured NTP solution that meets time-sensitive application needs and is not supported by Microsoft as such. For more information, see Microsoft Knowledge Base article 939322,Support boundary to configure the Windows Time service for high-accuracy environments (http://go.microsoft.com/fwlink/?LinkID=179459).” Source: Windows Time Service Technical Reference - Microsoft Technet The Windows Time service is based on the Simple Network Time Protocol. Summary The Network Time Protocol requires a very complex infrastructure, which impacts the total installation and configuration effort of the system. The Simple Network Time Protocol (also used for the Windows Time Service) reduces the complexity, but at the same time also reduces the accuracy. For most security applications the Simple Network Time Protocol provides sufficient accuracy. Bosch recommends to use the Windows Time service, based on the Simple Network Time Protocol, as basis for time synchronization in a security network. This article provides best-practices on how to configure the Bosch Video Management System and related components in a time synchronization environment based the Windows Time service. Alternatively, the Network Time Protocol can be used whenever it is already existing inside an infrastructure or when event accuracy with a deviation less than one second is required. Due to the complexity of the infrastructure Bosch does not make any recommendations related to the Network Time Protocol.     Step-by-step guide   Management server configuration   A. Operating system configuration This section also applies for the Video Recording Manager and Mobile Video Service when these are not running on the management server. Microsoft has prepared a lot of documentation related to time configuration Go to the Microsoft Support: How to configure an authoritative time server in Windows Server page and scroll down to the section “Configuring the Windows Time service to use an external time source”. Click the download button under the “Here’s an easy fix” section. Figure: Download the Microsoft Windows Time service configuration utility   The utility will configure external time servers. To select these, browse to http://pool.ntp.org and select two servers which are related to the geographical location of the system, for example “de.pool.ntp.org” and “nl.pool.ntp.org”, referring to Germany and the Netherlands. Another (local or external) (S)NTP server can also be chosen.   Start the Microsoft configuration utility and configure it as indicated and shown in the figure below. Administrative access is required to run the utility. Figure: Pool.ntp.org locations   Figure: Windows Time service configuration   Alternatively the configuration can be done from the command-line, using the command shown below. net stop w32time w32tm  /config   /syncfromflags :manual  /manualpeerlist : "nl.pool.ntp.org, de.pool.ntp.org" net start w32time The configuration can be verified by starting the Windows Command prompt and issuing the command “w32tm /query / status”, as shown in the figure below. Notice the time source, this should point towards the configured servers. Figure: verifying configuration   It can take up to one minute before the correct time source is displayed. When there is a problem, the configured (S)NTP server can be tested by issuing the “w32tm /stripchart /computer:de.pool.ntp.org”, which should result in the output displayed in the figure below. Figure: test the (S)NTP service   When an unexpected result is returned, it is recommended to check access to the specific (S)NTP server. A firewall might prevent the communication between the (S)NTP server and the management server.   B. BVMS Management Server configuration BVMS automatically points devices to its own time-server. This can be changed by editing the BvmsCenterlServer.exe.config file, located in C:\Program Files\Bosch\VMS\bin\. Find the key "TimeServerIPAddress" and adjust the value, as shown in the example below (192.168.0.1). <!-- Ip address of the time server for VRM/NVR encoders(defaults to the Central-Server IP if not set). --> < add   key = "TimeServerIPAddress"   value = "192.168.0.1"   />     C. Workstation configuration The Bosch Video Management System Operator client runs on a Windows workstation. When the workstation and server are part of the same Microsoft Active Directory service domain, no manual time synchronization needs to be configured. Figure: workstation configuration, "192.168.0.200" needs to be replaced by the IP address or Fully Qualified Domain Name of the management server.   When the Bosch Video Management System workstation and management Server are not joined in a domain, or into the same domain, the workstation(s) need to be manually configured to use the management server as a time server. To achieve this, the description above can be used. Instead of using the pool.ntp.org as a server, the management server is now entered.   D. Camera configuration If a camera is connected to a BVMS system the time server will be automatically configured.
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