By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment.
This behavior became visible after upgrading BVMS to version 220.127.116.11.
The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port.
The source port is dynamic and therefore, it cannot be adjusted.
You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.
Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur
For the SMA expiration date to be displayed correctly, please download again the activation files from Remote Portal, remove the licenses from the server, upload the newly downloaded activation files to the server and check if the issue persists.
When integrating Intelligent Insights with a self-signed certificate, the BVMS operator client always shows an error message when opening a widget in the BVMS operator client image pane. Find out from this article how to solve this behavior!