When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes. The unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset.
This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?
If you have a DIVAR network/hybrid 2000/3000/5000 recorder and you want to connect and configure it, you can do it with the internet explorer compatibility mode in Microsoft Edge and you can use the system as before.
🛈 Port Forwarding
Allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network (LAN).
In a typical residential network, nodes obtain Internet access through a DSL or cable modem connected to a router or network address translator (NAT/NAPT). Hosts on the private network are connected to an Ethernet switch or communicate via a wireless LAN. The NAT device's external interface is configured with a public IP address. The computers behind the router, on the other hand, are invisible to hosts on the Internet as they each communicate only with a private IP address.
When configuring port forwarding, the network administrator sets aside one port number on the gateway for the exclusive use of communicating with a service in the private network, located on a specific host. External hosts must know this port number and the address of the gateway to communicate with the network-internal service. Often, the port numbers of well-known Internet services, such as port number 80 for web services (HTTP), are used in port forwarding, so that common Internet services may be implemented on hosts within private networks.
When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.
This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App.
One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.
If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.
This article provides an answer to the question: Can I restrict the live view or playback in VSC for certain cameras added in DIVAR hybrid 5000?
Yes, you can restrict the live view or playback for certain cameras added in DIVAR hybrid 5000 for an user who is using Video Security App.