Bosch Building Technologies

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    Security: Video

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    100% helpful (4/4)
    ‎08-23-2021 09:07 AM
    This article informs about improvements in firmware handling and new security mechanisms that help our customers to increase security related to firmware updates and IP camera protection.
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    100% helpful (1/1)
    ‎10-28-2022 01:22 PM
    Whenever a central NTP Server is available the recommendation is to synchronize all cameras against the NTP central server.
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    100% helpful (1/1)
    ‎11-17-2022 04:55 PM
    The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.. In web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager.
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    100% helpful (1/1)
    yesterday
    If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.
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    100% helpful (1/1)
    ‎04-05-2021 05:04 PM
    Question Often, the camera image is running fine, then begins to stutter when the objects are in moving scene or in a complex environment. Your view starts looking like a slideshow, things get visibly choppy and swaying objects start to move less fluidly. This behaviour can be controlled by changing the frames per second   (FPS) value or upgrading the Firmware   of your camera. ❓   But where can you find or change the frame rate & Firmware settings of Bosch cameras?   If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer. So, keep reading this article and find out where you can get multiple information including the   Firmware version of your camera, from a single comprehensive system overview page.
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    100% helpful (2/2)
    ‎01-24-2022 02:25 PM
    The IP camera address is always the key if you would like to monitor or remote viewing it. Like any network device, the camera is assigned an IP address when it is connected to the router with Internet access and powered on. Here we will introduce 3 ways to find the network camera IP address quickly and easily.
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    ‎08-23-2021 12:09 PM
    The unit can receive the time signal from a time server using various time server protocols and then use it to set the internal clock. The device polls the time signal automatically once every minute. To check the NTP connection from the camera please follow the below steps:
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    ‎12-21-2022 04:25 PM
    The Project Assistant offers two ways of importing existing project data Importing a .bpassist file or importing from a tab-separated text file
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    3 weeks ago
    Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3. 
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    3 weeks ago
    A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests.
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    ‎08-05-2021 01:20 PM
    The default Community Strings for Bosch cameras is - public. To change it, please follow the steps below.
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    0% helpful (0/1)
    ‎11-25-2022 08:21 AM
    Check this article and find out what you can do if you are using one Divar network 2000 and you have a new Flexidome IP 5000i IR camera, but you cannot add it to the Divar because it is not displayed in “Detection” > “Device search” screen.
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    ‎07-27-2021 03:47 PM
    Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.
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    ‎07-19-2021 11:20 AM
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    ‎06-29-2021 07:01 PM
    In some cases the IVA tasks can get lost after firmware update. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features. So please double check afterwards. It shall at-least save some time instead of starting from scratch.
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    ‎12-21-2022 12:41 PM
    To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP).
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    ‎07-28-2022 11:53 AM
    Follow the instructions from this article and find out how you can activate a license on your Bosch camera.
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    ‎10-21-2022 03:00 PM
    Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”
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    ‎11-16-2022 04:18 PM
    Depending on the FW version of cameras and BVMS version you have installed, different possible situations can occur such as: the cameras are not working because the firmware is old, Configuration Client will display a message like: "unknown platform", Gaps in recordings or not recording at all and so on
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    2 weeks ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.
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