Bosch Building Technologies

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    ‎07-18-2023 02:53 PM
    This article contains different Q&A regarding the Camera certificate in Config. Manager & WEB GUI: size limit, supported formats and limitations.
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    ‎07-17-2023 11:34 AM
    After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.
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    ‎07-17-2023 11:24 AM
    When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image
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    ‎07-17-2023 11:13 AM
    “Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.
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    ‎07-17-2023 10:19 AM
    Never lose track of an object of interest! Intelligent Tracking automatically zooms in to and follows a selected Intelligent Video Analytics object as far as possible with the camera.
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    100% helpful (1/1)
    ‎07-17-2023 08:44 AM
    The RCP documentation can be found in the Firmware .zip file on the product page.
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    ‎07-14-2023 11:45 AM
    This feature is not available in BVMS 10.1. You cannot do it automatically for multiple cameras. You can do it one by one manually through Config Client.
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    ‎07-14-2023 10:43 AM
    This article lists the initial troubleshooting steps and concrete instructions for collecting logging for issues with ONVIF cameras, added to BVMS system. We will classify the different issue scenarios one can have using ONVIF cameras in BVMS system. Depending on the issue the article lists the required logging to start initial troubleshooting.
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    100% helpful (1/1)
    ‎07-11-2023 09:59 AM
    By subscribing to a specific topic on the Knowledge Base, you ensure that you receive timely updates and relevant information.
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    ‎07-07-2023 02:33 PM
    This article describes how to configure the Map-based calibration and Geolocation in different calibration methods
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    100% helpful (1/1)
    ‎07-07-2023 11:35 AM
    Due to the product design, the configuration of the NIR-50850-MRP (IP IR Illuminator 5000 MRP) is done only in the web browser. Also, this article contains a short explanation about how to setup the NIR-50850-MRP (IP IR Illuminator 5000 MRP).
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    ‎07-06-2023 11:14 AM
    The IEEE standards in computer networks ensure communication between various devices; it also helps to make sure that the network service, i.e., the Internet and its related technologies, must follow a set of guidelines and practices so that all the networking devices can communicate and work smoothly. Depending on the camera model, the PoE IEEE standard used could be different. 
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    ‎07-06-2023 10:09 AM
    This article contains a step-by-step guide from which you can learn how to change the video stream of a camera in Bosch Video Security Client
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    100% helpful (1/1)
    ‎07-03-2023 11:43 AM
    If your VIDEOJET decoder does not seem to work properly, most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device.
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    100% helpful (1/1)
    ‎07-03-2023 09:29 AM
    You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?
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    ‎06-28-2023 02:59 PM
    This article explains how to avoid black lines appearing in the live view of Bosch cameras.
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    ‎06-28-2023 02:51 PM
    Can a stream of a Bosch camera be integrated into the end-user web page via http(s)?   Yes! You can use stream from our Bosch cameras to be displayed in a web page. Bosch IP cameras have a web server embedded and what you see when connecting to a camera with a web browser is a web page.
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    ‎06-26-2023 02:43 PM
    "Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.
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    ‎06-23-2023 02:15 PM
    This article explains step-by-step how to upgrade the MegaRAID Storage Manager to v.17.05 on DIVAR aio 7000.
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    ‎06-22-2023 11:32 AM
    Let's see how can you generate the sensor report of you Fire Panel from Bosch Remote Portal!
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