Security: Video

To be able to deploy a camera with DHCP disabled to Bosch Remote Portal, please perform the steps from this article.

The Windows Storage Server operating system of DIVAR IP all-in-one 7000 is installed on a two SSD drives in redundant (mirrored) configuration. Health status of the mirrored OS drives can be monitored using a tool called Virtual RAID on CPU (formerly known as Rapid Storage Technology). Installation and configuration steps are described below. Step-by-step guide   1. Installation: Download the setup from here Copy the content to a USB drive When the BVMS default screen is shown, press CTRL + ALT + DEL Hold down the SHIFT key while clicking Log off Log in as BVRAdmin Transfer the IATA_CD.exe from the USB drive to the BVRAdmin desktop Double click the IATA_CD.exe executable Follow the installation procedure as shown in the screen shots     2. Email notification: Note: The E-mail notification feature is based on SMTP access without authentication. It is strongly suggested to use this functionality only with a dedicated server in the local network, which is specifically configured for this purpose and doesn’t handle any critical data.

The Clear button on the Configuration Manager is designed to clear the codes that are self-generated by the IP firmware or the Configuration Manager itself. Follow the steps below, if you want the "Clear" button from Configuration Manager to able to erase the Alarm task script that are self created by users themselves.

This article explains how you can collect VRM logs in different versions of it

The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.. In web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager.

When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes. The unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset.

Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.

This article gives an overview of CPPs that correspond to certain types of cameras, decoders and encoders.

⚠️ NOTE: This procedure is the same for all 2U and 3U systems and is also applicable for DIP 7000 AIO GEN3 , except 3108 FW might be different, depends on the exact model.

This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.

To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP).

This article contains 2 options describing the way you can find the Firmware version of your DSA unit, in case the Central Technical Support team is asking you about it or if you simply want to find it by yourself. Check out this article!

What happens when you upgrade the SW of your Management Server form e.g. BVMS 10.0 to BVMS 10.1 and you have not prepared a BVMS 10.1 activation key beforehand?

Load balancing is provided with respect to the bandwidth and the number of iSCSI connections and is configurable per IP address (iSCSI target).

This article explains how to set an Unconfigured Bad Drive to Unconfigured Good on a DIVAR IP 6000/ 7000. This step is required if the new drive is not listed under Unconfigured Drives. A possible reason for the Unconfigured Bad status is when a device that has not been removed properly is reconnected to the controller.

The URL for RTSP stream (for example in VLC Media Player) should have the format as described in this article

"Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.

Question Why I cannot see my camera in the Logical Tree from Operator Client? Answer Please make sure that you have done all the steps below accordingly. Normally, to be able to view a camera in the Operator Client, you need to: Go to the Maps and Structure tab from Configuration Client. Drag and drop the camera in question from the Device Tree to the Logical Tree. Save and Activate the changes. This step is very important because otherwise, you will not be able to see the changes in Operator Client, even though the first 2 steps were carried out in Configuration Client.

In the past (prior to Windows Server 2012 R2), in order to perform NIC Teaming, we would have needed two adapters which were from the same vendor, and a third-party software that would make the teaming possible and present the OS with just one “virtual” network card.Now from Windows Server 2012 R2 and up, this is built-in and its hardware agnostic. This means you can use whatever network cards you want and the teaming will work like a charm.

Use the CTFID tool (Configuration Tool for Imaging Devices) for configuring the camera. Find in this article the download link and the release note.