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    Security: Video

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    ‎01-24-2023 11:53 AM

    Why does my user get blocked in Remote Portal?

    This account has been locked because of too many failed login attempts. Try again in 39 seconds.
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    ‎08-21-2024 08:52 AM

    How can you configure singe mode VIF on NetApp array?

    Find out from this article how to configure a singe mode VIF on NetApp array. For example if we have 2 (or more) physical interfaces, how to connect them to different network segments and, if one of the segments fails, the second network interface to step in automatically?
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    100% helpful (1/1)
    ‎09-16-2024 08:05 AM

    What's New in Video Security 3.7 for Windows, Android and iOS?

    This article presents what's new in Video Security 3.7 for Windows, Android and iOS.
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    1874 Views
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    ‎09-26-2024 07:57 AM

    AUTODOME IP 5100i: Fix pixelation and blurring image

    Follow this article if you would like to optimize the image quality of your AUTODOME IP 5100i camera
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    1761 Views
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    100% helpful (1/1)
    ‎02-10-2023 09:40 AM

    [FAQ] Example BVMS SDK scriplet to receive and react on server events

    This article contains a simplified and generalized example, that could be helpful in building a particular tailored script related to implementation of event receiver in BVMS SDK scriplet.
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    1795 Views
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    ‎10-24-2024 02:42 PM

    Upgrade from BVMS v8, or v9, or v10.1 or v11.1.1 to BVMS v12.0.1 on DIVAR IP 7000 2U R2 (DIP-71xx)

    This document is specifically for DIP-71xx as it's the DIP which supports certain versions of BVMS (regular BVMS installer) and must be updated in a certain order. The document details how to upgrade from BVMS v8 to BVMS v12.0.1.
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    1783 Views
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    ‎12-19-2023 10:57 AM

    Bosch IP cameras: authentication failed in RADIUS server due to unsupported certificate

    During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.
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    100% helpful (2/2)
    ‎05-27-2024 08:26 AM

    Can I receive Firmware Release Notifications for Bosch IP cameras and Encoders?

    Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.
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    ‎09-25-2024 02:49 PM

    What is Intelligent Audio Analytics feature (+ audio detectors configuration of FLEXIDOME 5100i)?

    Intelligent Audio Analytics feature is available for FLEXIDOME 5100i panoramic cameras. This feature is available on camera firmware starting with version 8.80.
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    1745 Views
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    ‎07-17-2023 11:24 AM

    Black image in Operator Client & Stream 1 or 2 not available (only Transcoding option available)

    When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image
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    1761 Views
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    ‎10-25-2022 02:25 PM

    How to load BIOS Optimized defaults on my DIVAR IP 5000 AIO unit?

    This article explains step by step how to load BIOS Optimized defaults on my DIVAR IP 5000 AIO unit.
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    1753 Views
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    ‎10-25-2024 11:34 AM

    How to move a Service license from an user account to another one in Remote Portal?

    Check this article to learn how to move a license from an user account to another one in Remote Portal
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    1713 Views
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    100% helpful (1/1)
    ‎08-10-2022 03:12 PM

    What is the functionality of the Start Manual Recording button of VRM Camera in BVMS Op Client?

    Check this article and find out what the Start Manual Recording button of VRM Camera Cameo does in BVMS Operator Client
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    1740 Views
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    ‎08-29-2023 10:32 AM

    How to obtain a new license key for Sony RealShot Manager?

    Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.
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    1702 Views
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    ‎10-09-2024 08:15 AM

    Difference Between Cloud Storage and Event alarm clip

    In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.
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    1707 Views
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    ‎03-18-2022 03:49 PM

    What is the difference between the 3 metadata streaming modes in Milestone XProtect?

    XProtect offers 3 different modes of metadata streaming. What are the differences there?
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    1725 Views
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    ‎08-01-2024 08:03 AM

    How to replace a faulty device in BVMS (version lower than v9.0) without losing recording?

    If you are still using BVMS version <9.0 and you want to replace a faulty device without loosing recording, please follow the steps below.
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    1775 Views
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    ‎11-22-2021 08:03 AM

    Why does the Operator Client break mp4 exports into multiple files on a DIVAR Hybrid or Network?

    This only happens when you perform the export in BVMS Operator Client.
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    1733 Views
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    ‎03-28-2023 12:26 PM

    How to add a user to Remote Alert service in Remote Portal?

    When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts, if something happens on the site and you are not on it.
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    1789 Views
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    ‎12-09-2021 11:13 AM

    How to organize your devices in Groups in Bosch Remote Portal?

    The Administrator can create groups and even nested groups to organize devices in Remote Portal
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