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    Security: Video

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    ‎05-05-2023 09:03 AM

    What does Transcoding refer to & why there is black image in Op. Client (Transcoder not available)?

    Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)
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    ‎06-04-2024 03:39 PM

    How to update the E-Series controller firmware (E2700)?

    This article contains a step-by-step guide related to updating process of the E-Series controller firmware
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    1564 Views
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    ‎08-29-2023 10:32 AM

    How to obtain a new license key for Sony RealShot Manager?

    Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.
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    1539 Views
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    ‎08-20-2021 10:42 AM

    What does mean the clock symbol showed in the Operator Client Logical tree?

      What does mean the clock symbol showed in the Operator Client Logical tree?
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    1555 Views
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    ‎08-10-2022 07:40 AM

    How to upgrade the firmware for multiple cameras at the same time in BVMS?

    If you use the firmware files that are dedicated to a certain CPP platform, then you will need to select simultaneously only the cameras with the same CPP platform.
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    1575 Views
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    ‎10-18-2023 01:49 PM

    Update the recovery image based on Security Advisory BOSCH-SA-0446276-BT

    The package updates to the latest recovery image (app0), regardless of which app1 or former app0 firmware is running on any CPP4, 6, 7 or 7.3 platform.
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    1507 Views
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    ‎03-18-2022 03:49 PM

    What is the difference between the 3 metadata streaming modes in Milestone XProtect?

    XProtect offers 3 different modes of metadata streaming. What are the differences there?
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    1505 Views
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    ‎11-22-2021 08:03 AM

    Why does the Operator Client break mp4 exports into multiple files on a DIVAR Hybrid or Network?

    This only happens when you perform the export in BVMS Operator Client.
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    1509 Views
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    ‎11-18-2021 09:47 AM

    How to change the IP Matrix Passcode PIN when using Configuration Manager & VJD-7513?

    This article explains how you can change the IP Matrix Passcode PIN when using Configuration Manager version lower than 7.50 & VIDEOJET decoder 7000 (VJD-7513) FW version lower than 10.22.
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    1573 Views
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    ‎06-01-2022 11:02 AM

    DIVAR IP 3000/7000 - Garbled Japanese characters in ZIP file

    Japanese characters in file names are displayed as garbled text after you decompress a .zip file in Windows 7 or in Windows Server 2008 R2.
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    1500 Views
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    ‎02-08-2023 08:28 AM

    HP Z2: Windows 10 LTSC 2021 and NVIDIA RTX driver - the screen goes black after reboot

    Find out from this article what can be done when your HP Z2 with Windows 10 LTSC 2021 and Nvidia driver has black screen (workstation does not boot up). The secure boot does not recognize this as a valid UEFI combination of OS & video board and blocks the booting.
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    1593 Views
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    ‎12-05-2022 03:07 PM

    Is Windows 11 Pro supported as OS for BVMS 11.1.1 Operator Client?

    Windows 11 Pro is now officially supported as OS for BVMS 11.1.1 Operator Client
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    1596 Views
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    ‎03-28-2023 12:26 PM

    How to add a user to Remote Alert service in Remote Portal?

    When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts, if something happens on the site and you are not on it.
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    1562 Views
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    ‎06-16-2022 03:09 PM

    Why does Divar 700 change the settings of 2nd stream if only 1st stream is configured in the DVR?

    Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams.
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    1511 Views
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    ‎02-10-2023 09:40 AM

    [FAQ] Example BVMS SDK scriplet to receive and react on server events

    This article contains a simplified and generalized example, that could be helpful in building a particular tailored script related to implementation of event receiver in BVMS SDK scriplet.
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    1495 Views
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    ‎06-20-2023 09:17 AM

    How to prevent a shifting lens tilt position when assembling the bubble (FLEXIDOME 5100i)?

    When the lens of FLEXIDOME 5100i camera is set to a higher tilt angle, you might encounter that the tilt is shifting when assembling the bubble, making it challenging to set a specific tilt angle to meet the desired Field of View (FoV). 
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    1473 Views
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    ‎03-18-2022 03:58 PM

    What can I do, if 'automatic device discovery' fails in Milestone XProtect?

    This article explains what to do when a device scan from within Milestone XProtect is not exposing all Bosch cameras in the network.
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    1475 Views
    0 Comments
    ‎06-14-2024 01:35 PM

    MIC7100 - read the ONVIF MinIris and MaxIris values

    The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions.
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    1479 Views
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    ‎02-08-2023 09:01 AM

    DIVAR IP 7000 R2 suddenly shows ‘System Initializing 91’ message on screen

    This article explains what you shoud do when the display output suddenly shows “System Initializing 91” message on screen, while you are turning on your DIVAR IP 7000 R2
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    1494 Views
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    ‎11-15-2022 05:02 PM

    Why does DIVAR IP 7000 R2 display the message "The memory could not be read"?

    Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."
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    1480 Views
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