Bosch Building Technologies

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    0% helpful (0/1)
    ‎11-27-2023 01:33 PM
    If you have a Bosch Security Systems product which needs repair or replacement, this is what you need to know about how the Central Technical Support team handles the RMA process.
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    ‎04-19-2023 12:21 PM
    If you will try to use these languages as name stamp for Bosch cameras, it will display squares or not the word/s itself at all. This is not a bug or a fault, Hebrew & Thai characters are not available for the on-screen display.
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    100% helpful (1/1)
    ‎12-19-2023 10:39 AM
    Please note that this recommendation might help, but cannot guarantee the high quality of the image. It depends on the camera FoV and the environment where the camera is installed.
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    ‎10-27-2023 03:59 PM
    The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu.
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    ‎11-10-2023 09:30 AM
    The audio file can be played using the RCP+ command CONF_AUDIO_OUTPUT (0x09b9), payload=4 (Sample), which can of course also be sent to the device itself using ATSL scripting.
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    ‎11-17-2023 02:00 PM
    This article guides you to easily find the connector’s pinout of FLEXIDOME Panoramic 5100i IR camera
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    ‎01-03-2024 10:59 AM
    Select the resolution of the JPEG images. You can choose between various <formats>: – 720P: 1280×720 pixels (only available for HD cameras). – 1080P: 1920×1080 pixels (only available for HD cameras).
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    ‎01-03-2024 10:49 AM
    The way to get Metadata in Milestone is through the Bosch Enhanced Metadata Plug-in
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    ‎12-19-2023 02:49 PM
    In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image. Therefore, please proceed as explained in this article.
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    a week ago
    The maximum zoom speed in the GUI is operational but is only applicable during "manual control." When the operator calls for 30x, the zoom speed has to remain constant. While the speed may not be as rapid as anticipated, it is essential to understand that this camera model is already operating at its optimum capacity.
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    a week ago
    To find out the Windows version compatible with BVMS (Bosch Video Management System), you should consult the Release Letter. BVMS compatibility may vary depending on the specific version of BVMS you are using.
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    4 weeks ago
    IPMI allows you to remotely monitor and manage certain aspects of the DIVAR IP all-in-one 7000 2U (gen 3), such as power status, temperature, fan speed, and other hardware-related information.
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    ‎01-18-2024 12:40 PM
    New menu option "Import from csv file" available when right clicking on a VRM pool within the Device Tree of the Configuration Client. The option is not offered for Live only or Local storage cameras. 
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    ‎01-17-2024 03:39 PM
    Starting from Firmware v8.80.0090, the file for all CPP14 sub-platforms are now unified into a single file.
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    ‎01-16-2024 09:25 AM
    Unsupported camera model: Auto-calibration is currently not supported for this camera model. Calibration could produce wrong results or might not work. Why is this message displayed in Configuration Manager?
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    ‎12-18-2023 09:44 AM
    Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.
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    ‎11-30-2023 01:46 PM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem.  You can use custom console traces to regroup and run different loggers that are not combined in the default Server Admin list. To create and run custom console traces for Security Center, follow the steps from this article.
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    ‎11-29-2023 11:31 AM
    Should the inverter produce a sine/sinusoidal wave, a square wave or other?
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    ‎11-28-2023 03:52 PM
    Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur
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    ‎11-28-2023 03:36 PM
    White cameo in BVMS Operator Client or "device failed" message may be caused by the NVIDIA graphic card driver that might not be compatible.
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