Security: Video

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.

If you would like to exclude certain Events and Alarms from being written in the BVMS logbook you do have the option to exclude such information.  

This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.

The digital monitor wall functionality was removed since BVMS v11.0, and this is also stated in the release notes.

If, for example, you bought 1-year and 3-years VideoView+ licenses and you added them into Remote Portal, but you cannot see them in the “Add services – Activate Services” menu, please check whether you still have few days or weeks of trial validity from the free 1 month license activated on your cameras.

Do you have a HP server or workstation with hardware issue and requesting assistance from Central Technical Support team? This is what you need to know: Please keep in mind that you have the possibility to address your request directly to the HP team to receive a quick response. HP Workstations HP Servers 2       If you would prefer to receive support through Central Technical Support team, then you have to provide the following mandatory information: Contact Information - make sure your contact information is accurate and up to date. This includes your name, phone number, and email address. Delivery address/on site repair address: Contact name (person) delivery:  Contact number (tel.) delivery: Contact e-mail delivery: Delivery location company name (co location): Street name: House number: Zip code: City: Country: Notes or other specifications: Description of the Issue - please describe the issue you are facing in as much detail as possible. Include any error messages, unusual behavior, or specific circumstances surrounding the problem. Product Information  - include the product name, model number The serial number  The registration form   Nice to know:   You can find additional information about the required details for submitting a case on the HP Support Case Manager in the following article: HP Workstations and HP Enterprise Server - Ticket Requirements.   3       The Central Technical Support team will check the product warranty and inform you if the unit is out of warranty or covered by warranty. 4       A case will be opened with HP by Central Technical Support team if the unit is covered by warranty and they will keep you informed about the status of the case and any additional requirements beyond their IT partner's involvement.   Please note that for any other issues or concerns, please do not hesitate to reach out the Central Technical Support team at any time.

In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.

In the Logbook, you can search for particular events, alarms, devices, and strings of events.  You have the possibility to save the BVMS Operator Client alarm logbook, before accepting and clearing it.

In this article you will find attached an example of scriplet that turns BVMS Operator Clien in full screen mode and creates and displays a simple favorites of one camera

An installer doesn’t need to travel to customer's site for fine tuning the configuration, when a Camera Analytics task brings false alarms. The VCA task editor can be used for easy analytic configuration or for troubleshooting.

In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image. Therefore, please proceed as explained in this article.

When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".

This article answers the question:  Is there a search limit of results in BVMS Operator Client Logbook for collecting license plate data?

This article mentions that the material from which the Surface Mount Box of the NBE-5503-AL is made of is Aluminum.

This article provides causes and solutions regarding  the date and time indication inside the Image Panes  which are not visible in BVMS Operator Client.  

After upgrading the camera firmware to version 7.81.0060 and higher, the camera display name become smaller in the font size. This is observed in CPP 6 and CPP 7 Bosch IP cameras.

IPMI allows you to remotely monitor and manage certain aspects of the DIVAR IP all-in-one 7000 2U (gen 3), such as power status, temperature, fan speed, and other hardware-related information.

This is a comprehensive reference for diagnosing and resolving common issues with Infrared illuminators in security systems.

When using Bosch cameras for IVA Calibration performed with Bosch Configuration Manager 7.70.0090, the Scenario selection is not there anymore, and by default it selects bird's eye view.

Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.