Bosch Building Technologies

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    ‎07-06-2022 09:48 AM
    Find out from this article the steps that should be considered for a planned shutting down and powering up of your BVMS system
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    ‎01-25-2024 10:08 AM
    This behavior is mentioned in the release notes and as a workaround you can separate the cameras into different groups. For example, if you have cameras in 2 different locations, it would be actually better to separate the cameras in 2 groups. But please be informed that by doing so, you will not be allowed to view them all together.
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    ‎08-18-2023 09:54 AM
    Find out from this article what to do if the System Overview of Bosch camera shows the SC or Camera controller FW version as zeros
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    ‎12-01-2023 01:12 PM
    Glutton (German: Vielfraß) defines and prevents a camera or multi-channel encoder from mounting and consuming  a large number of  blocks in a very short time.
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    ‎05-11-2023 03:54 PM
    If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP
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    ‎05-15-2024 08:46 AM
    This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.
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    ‎04-23-2024 08:07 AM
    This document is valid for all VideoView+ versions. Only the release notes of the latest VideoView+ version are fully updated and contain updates for earlier versions as well.
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    ‎01-03-2024 10:59 AM
    Select the resolution of the JPEG images. You can choose between various <formats>: – 720P: 1280×720 pixels (only available for HD cameras). – 1080P: 1920×1080 pixels (only available for HD cameras).
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    ‎11-27-2023 01:33 PM
    If you have a Bosch Security Systems product which needs repair or replacement, this is what you need to know about how the Central Technical Support team handles the RMA process.
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    ‎04-29-2024 01:14 PM
    Follow the steps below to manage adding & syncing your Dropbox account and share your projects from Project Assistant with your associates.
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    ‎02-20-2024 04:49 PM
    The RCPP command to enable/ disable the privacy masks is CONF_PRIV_MSK_POLY - 0x0bd8. Follow this article to see the rcpp command to enable & disable the privacy mask of a Bosch camera (moving or fixed).
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    ‎01-16-2024 09:42 AM
    This is a comprehensive reference for diagnosing and resolving common issues with Infrared illuminators in security systems.
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    ‎11-22-2023 10:12 AM
    By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment. This behavior became visible after upgrading BVMS to version 11.1.1.65.
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    ‎05-05-2023 08:46 AM
    The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.
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    ‎09-25-2023 09:22 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    ‎08-10-2022 07:30 AM
    This article explains in which conditions the users and Admin user receive Alarms in BVMS Operator Client.
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    ‎02-23-2024 01:47 PM
    Configure BVMS Operator Client credentials, so the application starts without requesting username and password and add the shortcut path of the BVMS OC to the Windows start up directory
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    ‎06-14-2024 03:28 PM
    When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".
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    ‎11-24-2023 01:53 PM
    This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.
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    ‎04-05-2023 10:54 AM
    This article provides causes and solutions regarding  the date and time indication inside the Image Panes  which are not visible in BVMS Operator Client.  
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