If you have a Bosch Security Systems product which needs repair or replacement, this is what you need to know about how the Central Technical Support team handles the RMA process.
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Although this information is also included in the Log files, this view provides some valuable information at a quick glance.
We found that there was a change in the way intelligent tracking worked after CPP 7.3 firmware v7.62.0005. With these changes if an object triggered an alarm that turned on intelligent tracking, the camera would not track the object. It would wait for another object to trigger an alarm to track it.
This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit.
Note that, to find out if your unit is under warranty or not, the serial number of the unit is mandatory.
The BVRAdmin password is a password for a Windows user and needs to be changed accordingly, from Windows settings. Please be aware that if you have BVMS installed on your DIVAR, it is important to change in BVMS Configuration Client the iSCSI target password after this was changed for BVRAdmin user.
You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.
IPMI allows you to remotely monitor and manage certain aspects of the DIVAR IP all-in-one 7000 2U (gen 3), such as power status, temperature, fan speed, and other hardware-related information.
For Scriplets (because they are process of BVMS): .NET 4.8. For SDK App: BVMS SDK .dll is compiled in .NET 3.5; .NET 4.8 can be used because it is backward compatible
After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the Virtual mask appears as Privacy mask and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019
In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.
Please note that the relay output of the IO Alarm card is a dry contact relay (with 24VAC/VDC, 5 A). In order to control another circuit that has a 230V you can't do that directly because its higher than it was design for. In order to safety control a 230V, you could use a 24V on that output and control an additional/external relay: powering its coil this relay could switch the 230 circuit of the washer.
