Bosch Building Technologies

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    ‎05-05-2023 08:46 AM
    The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.
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    ‎09-25-2023 09:22 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    a month ago
    This article is a list for all cloud services and its associated devices or software including the required domains to allow them to properly operate on the network.
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    ‎08-22-2024 04:10 PM
    In order to determine the Time Zone values, perform the bit mask operation of the flag value with the combined bit mask value 0x1F800000 as shown below. Bits 23-28 correspond to the Time Zone bits in the Flags.
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    ‎08-05-2024 04:51 PM
    In order to add the Subject Alternative Name, you can use "Bosch Configuration Manager" or the camera's web page using latest Firmware
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    ‎08-05-2024 03:18 PM
    Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide.
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    ‎07-26-2024 08:14 AM
    This article explains which is the difference between BVRAdmin lost password versus VRM lost password (reset) of DIVAR IP.
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    ‎07-08-2024 04:42 PM
    This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.
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    ‎06-20-2024 09:15 AM
    The Virtual Assistant event is mapped to code 751 in the alarm transmitter. It is not possible to differentiate in the alarm transmitter the different scenarios on which an event code should be customized. The event properties sent from the Alarm Management application to the transmitter contains only if it's a VIRTUAL ASSISTANT or LIVE INTERVENTION etc.
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    ‎04-30-2024 02:14 PM
    Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.
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    ‎02-12-2024 11:13 AM
    Perform an update in the BVMS setting to pull h265 and the recording should start to show up in the playback cameo from BVMS Operator Client
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    ‎11-21-2023 02:30 PM
    If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).
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    ‎05-05-2023 08:53 AM
    This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list
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    ‎01-11-2023 12:57 PM
    This articles explains what does the User Name column indicate in the BVMS Operator Client LogBook.
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    ‎07-27-2022 10:08 AM
    This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset
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    ‎11-29-2023 01:43 PM
    The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.
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    2 weeks ago
    The internal logs are directly located in the folder C:\ProgramData\Bosch\VMS\Log and then are named like "CameoSdkLog_Instance1.txt.0".  To activate the Cameo SDK logging, the "Init" button has to be pressed after setting the checkbox "Internal logging" and entering an instance name - then logging is activated with the given instance name (e.g. "Instance1").
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    ‎09-26-2024 12:43 PM
    WD MSD-064G IP SECURITY MICROSD CARD does not support lifespan check for Bosch CPP4 cameras
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    ‎07-25-2024 02:58 PM
    This article provides possible causes and solutions regarding FLEXIDOME Inteox 7100i (CPP13) - calibration lost using FW 8.45.0032.
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    ‎09-25-2024 01:40 PM
    The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu.
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