Bosch Building Technologies

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    ‎05-27-2024 11:09 AM
    The calibration can be done by using already recorded videos, as is demonstrated in the video below. Either video recorded on the camera's SD card or on a recorder can be used. This can save calibration time and can be done by a single person.
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    ‎08-26-2024 03:38 PM
    This article explains what is the difference between video coding H264 and H265 (Bosch cameras).
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    ‎08-16-2024 10:43 AM
    What FW versions did Crowd Density Estimation get removed from IVA Pro? What to use in replacement for Crowd Density Estimation? How to remove the unrecognized task?
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    ‎07-25-2024 02:23 PM
    Milestone search tools (People & Vehicles) find results for other cameras. But the Bosch Forensic Search Agent finds zero results for DINION IP starlight 7000 FW v7.89. Why?
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    ‎07-26-2024 12:35 PM
    The maximum zoom speed in the GUI is operational but is only applicable during "manual control." When the operator calls for 30x, the zoom speed has to remain constant. While the speed may not be as rapid as anticipated, it is essential to understand that this camera model is already operating at its optimum capacity.
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    ‎07-25-2024 02:20 PM
    The "Lens rotation" slider can be used to correct for any manual lens rotations performed during installation. If the lens is manually rotated during installation, the slider value should be aligned with the rotation value shown on the lens.
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    ‎07-26-2024 12:43 PM
    ‘Status 11’ means that the wiper is blocked and cannot move freely or cannot move at all. Please check if the wiper is working properly and can move freely.
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    ‎12-13-2023 02:49 PM
    The Bosch camera can make up to two (2) recorded tours. A recorded tour saves all manual camera movements made during the recording, including its rate of pan, tilt and zoom speeds, and other lens setting changes.
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    ‎07-26-2024 01:35 PM
    Should the inverter produce a sine/sinusoidal wave, a square wave or other?
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    ‎11-28-2023 03:52 PM
    Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur
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    ‎05-05-2023 08:46 AM
    The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.
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    ‎09-25-2023 09:22 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    ‎08-10-2022 07:30 AM
    This article explains in which conditions the users and Admin user receive Alarms in BVMS Operator Client.
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    3 weeks ago
    This article is a list for all cloud services and its associated devices or software including the required domains to allow them to properly operate on the network.
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    ‎08-05-2024 04:51 PM
    In order to add the Subject Alternative Name, you can use "Bosch Configuration Manager" or the camera's web page using latest Firmware
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    ‎08-05-2024 03:18 PM
    Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide.
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    ‎07-08-2024 04:42 PM
    This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.
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    ‎05-30-2024 04:11 PM
    The information regarding the ports can be found in BVMS – Configuration Manual (page 366), should the customer use BVMS as a VMS.
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    ‎04-30-2024 02:14 PM
    Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.
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    ‎03-07-2024 09:51 AM
    The Advanced Video View+ license doesn’t work at site level or per user basis and can be activated per camera.
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