Security: Video

Do not upgrade the camera FW directly to 7.81. Otherwise, “error 13: device check failed” message will be displayed, and the FW will not be upgraded successfully.

Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.

There are two methods of working with 3rd party apps: through Remote Portal and Configuration Manager. In this article you will find the step-by-step guide where is described the method using Configuration Manager.

The purpose of this article is to help you disabling the compass character from the Screen Display (OSD) of the Bosch PTZ camera via its web interface

This article provides a step-by-step guide about how you can disable UPnP of Bosch IP cameras & multicast scan from Configuration Manager. One of the reason why UPnP (Universal Plug and Play) is enabled in our devices is because ONVIF uses this to scan the ONVIF device in the network.

In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.

One of the possible traps  that DIVAR IP hybrid/network can send is HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 

This camera does not have the auto-focus functionality in the same sense as Autodome / Mic cameras.

NetApp SANtricity Dynamic Disk Pools (DDP) technology represents a significant advancement in storage system, data protection and data management. As disk capacities continue to grow without sufficient increases in data transfer rates, traditional RAID rebuild times are getting longer, even up to several days. This slow rebuild results in much more time with degraded performance and exposure to additional disk failures.

*Firmware 9.10 must be installed prior to installation of this firmware 9.51. Firmware download location: Download Store or on the product page > Downloads: VIDEOJET decoder 8000 page

By checking the Zoom threshold box you will select the current zoom position at which the mask will appear as the camera zooms in or be hidden as the camera zooms out.

When dealing with 3rd party or VSG, it’s recommended to get at-least "1" I-frame every second (normal scene).

You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-XXXXX.zip ).

The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).

The privacy mask moves around with the image when the MIC IP starlight 7000 HD camera is in PTZ mode. The camera is integrated into a 3rd party Software.

Before you can operate your VIDEOJET decoder 7000/ 8000 within your network, it must have a valid IP address for your network and a compatible subnet mask. This articles explains how you can change the IP Address of VIDEOJET decoder 7000/ 8000 using Configuration Manager.

This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.  

When login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com"

The 95 W midspan is a high-power PoH (Power Over HDBase T) device that provides data and power between an Ethernet switch and an IP camera.

.NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows. The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.