Security: Video

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.

Using the following command you can reset the result of People counting via SDK: http://<IP_address>/rcp.xml?command=0x0b4a&type=P_OCTET&direction=WRITE&num=1

According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.

This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.

The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a BVMS standalone installation while retaining all existing recorded video.

The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.

Find out from this article what you should check when there is a black image of your camera in Operator Client when clicking on the Instant Playback

“Server is not online” message is displayed when accessing BVMS Operator Client. After clicking OK, the Operator Client is opening in a loop and never stops. What should you do?

This article explains what you can do when the ‘Stream limits’ parameter set in the webpage of FLEXIDOME multi 7000i camera is not visible in BVMS Configuration Client.

For all ONVIF, RTSP and JPEG cameras we only support one live stream, and for ONVIF you can only select which profile to use for this one live stream. 

Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.

"Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs

The attached documents show the different design options that are available when designing a BVMS system. For BVMS 10.1, we have extended the blueprints with Person Identification, the Access Management System, and updated the Enterprise overview.

By setting a low Frame rate and a long GOP, this affects the replay.  On the flip side high frame rate and short GOP can show pulsing Live video: 30 FPS @ GOP 10 = 3 I-Frames per sec (the video could appear pulsing; the Monitor refresh rate could also play a role here)

Welcome to the 3.3 release of Video Security for Windows, Android and iOS. There are new features and bug fixes in this release, some of the highlights are described in this article!

Port Mapping Table dialog box displays the port mapping for the IP addresses of the configured devices in your BVMS. Be aware that this option was removed starting with BVMS 11.1

BVMS OPC server restricts the use of some symbols in the camera names

When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.  

If you will try to use these languages as name stamp for Bosch cameras, it will display squares or not the word/s itself at all. This is not a bug or a fault, Hebrew & Thai characters are not available for the on-screen display.

Find out from this article which VRM version is compatible with your DIP and what BVMS version is supported.