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    Security: Video

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    100% helpful (2/2)
    ‎10-14-2021 04:11 PM
    MTU stands for "Maximum Transmission Unit." MSS stands for "Maximum Segment Size"
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    100% helpful (1/1)
    ‎10-12-2021 09:38 AM
    Hint: A) If you would like to search for the BVMS version that can be used according to the firmware version of your DSA E2800, please check the following link: Fix random reboot of NETAPP DSA E2800 (dual controller) by updating its Firmware  
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    ‎09-30-2021 04:42 PM
    According to the BVMS 11. Release notes > 2.2. Removed functionality chapter > The digital monitor wall functionality has been removed. This removal has impact on the BVMS Viewer → Decoders are not supported anymore in BVMS Viewer starting with version 11.0 Other devices and functions that have been removed to ensure software security: Map migration (removed Autodesk design review installation) SMS gateway Dibos/ BRS Note: The Monitor Group functionality is still available in BVMS Professional/ Plus/ Lite.
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    100% helpful (1/1)
    ‎09-28-2021 11:55 AM
    With the DSA E2800 Bosch introduced Multipathing. It is a fault-tolerance technique that defines more than one physical path between the camera and its iSCSI storage devices through redundant network connections. When using this feature, recording of video data and replaying video data is possible even in case of an iSCSI controller failure. To ensure also that outages of infrastructure equipment (e.g. Switch) could be covered, we recommend following Interconnection.  
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    100% helpful (1/1)
    ‎09-28-2021 11:50 AM
    This article describes the easiest method for adding Expansion shelves to a Base unit DSA E-Series E2600, E2700 or E2800.   This article also applies when: The amount of storage is overloaded and you need additional storage after fully populating the base shelf.   Article requirements: 1. Configuration Manager 2. Configuration Client which is included with BVMS 3. Santricity Software   Step-by-step guide      
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    ‎09-23-2021 11:06 AM
    Summary:   FW 11.50.2 must be used for Single Controllers and 11.60.2 for Dual Controllers   Overview:   In Q1 of the year 2020 the BU BT-VS announced that NetApp forces to update all systems E2800 to newer firmware than 11.40.x. At that time, it was strongly recommended to go to version 11.50.2 and in February 2020 recommendation was given for 11.50.R2  The version 11.50.R2 was forced by NetApp to get proper NetApp support services while valid warranty contract is active and to fix vulnerability aspects.   General Note:   Newer NetApp controller firmware might be approved and qualified by BOSCH.  (e.g. status 08/2020 there is an 11.60.2 qualified by BOSCH) - Details can always be found at the BOSCH product catalogue and Release Note All customers owning a NetApp storage system with valid warranty agreement and registered unit do have access to the public announcement of NetApp. This was announced by NetApp on their support websites (see https://mysupport.netapp.com/).   Please follow our BOSCH Knowledge Base and monitor for updates at this article for important news.  The BOSCH sub model ID 356 ensures that the NetApp system is optimized for 24/7 video recording.
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    ‎09-14-2021 08:39 AM
    The purpose of this article is to provide a step by step guide about how to perform backup and recovery procedures of the VRM data base in the DIVAR IP 2000 EZ Recording Appliance.   Step-by-step guide Backing Up the Working Configuration: 1.To backup the working configuration of a DIVAR IP 2000 Recording Appliance, open the Appliance's "Dashboard": 2. From the Dashboard select the "Configuration" tab in the top right hand portion of your browse:
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    ‎09-06-2021 02:19 PM
    Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards Cisco claims that the Bosch UHO-PoE-10 at startup for a short moment (around 1 micro second) exceeds maximum current peek allowed by the updated IEEE 802.3-2015 standard, allowing the PSE (Power Source Equipment) to withdraw the power as a protective measure. Due to analogue overcurrent protector components in the Cisco switch it can happen that tolerances may cause variety in behavior over different Cisco switches, even when the same model and setups are used. Currently this behavior is only known on some Cisco models. (reports were seen on C2960X, C3560CX and recently C9200.)  
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    ‎09-06-2021 10:50 AM
    If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."
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    ‎09-06-2021 10:13 AM
    If you have the option "Extended (security)/configuration mode" active on a VIDEOJET decoder 7000 (VJD-7513) in Configuration Manager, then no video image will be shown and the BOSCH logo will be displayed at the cameo of the monitor output of the decoder. This is as designed in Configuration Manager, and this mode is to give you the opportunity to enable the SSD Encryption and to disable the USB ports. Once you are finished changing the extended security features, you must uncheck the check box and the decoder will go back to normal functioning.
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    100% helpful (2/2)
    ‎08-26-2021 03:59 PM
    The BVMS Logbook database can be moved to another SQL Server. This article describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.   BVMS is using Microsoft SQL Server Express to store its logbook. Based on the information provided by Microsoft (Compare SQL Server 2017 editions), SQL Server Express is limited to a 10GB database size. This could be insufficient for larger installations or installations that require a very long logbook retention time. Additionally, some organizations have a dedicated SQL server environment which should be utilized by all applications. The BVMS Logbook database can be moved to another SQL Server. This guide describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.
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    ‎08-24-2021 02:09 PM
    Time is everything: meetings, public transportation, religion, transactions: the whole world is working because the concept of “time” exists. Within a security (or any other) system this is not different: recording schedules, logging, authorizations, encryption keys, timelines, all of these concepts can exist because of time. As a result, time can either make or break a system: problems can appear only due to a time difference of a couple of seconds between two system components. This article describes how time services can be configured in a BVMS version ≤ 10.1 environment. For BVMS  version ≥ 11.0 please refer to the following article:  Where can you configure NTP server for cameras/encoders in BVMS≥11? Time: what is the challenge? Each device has its own internal clock, which is based on a hardware mechanism. This mechanism acts like a watch: try to put two watches together and synchronize them on the millisecond. A security system consists out of more than two devices, it can consist of thousands of devices. Synchronizing the time of all these devices by hand is a very time consuming task. Additionally, due to small differences in electronic components, devices can have deviations from one another. These deviations cannot be detected by the human eye, but can result in considerable time differences when a device is running for months. Synchronizing time The Network Time Protocol (NTP) was created to solve these challenges. The Network Time Protocol is a network-based protocol for clock synchronization between system components. The protocol utilizes a standard IP network to communicate and can maintain a time difference (considering a local area network) of less than one millisecond between components. The Network Time Protocol is a standard protocol and documented in RFC 5905. The operation and configuration of the Network Time Protocol are complex: a hierarchical architecture needs to be set-up including several layers of systems which are able to run the Network Time Protocol. To reduce complexity the Simple Network Time Protocol (SNTP) was  created. The Simple Network Time Protocol is mainly used when less accuracy (deviations of 1-2 seconds are acceptable). Windows Time Service The Bosch Video Management System is running on Microsoft Windows Server operating systems. Windows includes an internal time service, which is explained on Microsoft Technet: “The Windows Time service, also known as W32Time, synchronizes the date and time for all computers running in an AD DS domain. Time synchronization is critical for the proper operation of many Windows services and line-of-business applications. The Windows Time service uses the Network Time Protocol (NTP) to synchronize computer clocks on the network so that an accurate clock value, or time stamp, can be assigned to network validation and resource access requests. The service integrates NTP and time providers, making it a reliable and scalable time service for enterprise administrators. The W32Time service is not a full-featured NTP solution that meets time-sensitive application needs and is not supported by Microsoft as such. For more information, see Microsoft Knowledge Base article 939322,Support boundary to configure the Windows Time service for high-accuracy environments (http://go.microsoft.com/fwlink/?LinkID=179459).” Source: Windows Time Service Technical Reference - Microsoft Technet The Windows Time service is based on the Simple Network Time Protocol. Summary The Network Time Protocol requires a very complex infrastructure, which impacts the total installation and configuration effort of the system. The Simple Network Time Protocol (also used for the Windows Time Service) reduces the complexity, but at the same time also reduces the accuracy. For most security applications the Simple Network Time Protocol provides sufficient accuracy. Bosch recommends to use the Windows Time service, based on the Simple Network Time Protocol, as basis for time synchronization in a security network. This article provides best-practices on how to configure the Bosch Video Management System and related components in a time synchronization environment based the Windows Time service. Alternatively, the Network Time Protocol can be used whenever it is already existing inside an infrastructure or when event accuracy with a deviation less than one second is required. Due to the complexity of the infrastructure Bosch does not make any recommendations related to the Network Time Protocol.     Step-by-step guide   Management server configuration   A. Operating system configuration This section also applies for the Video Recording Manager and Mobile Video Service when these are not running on the management server. Microsoft has prepared a lot of documentation related to time configuration Go to the Microsoft Support: How to configure an authoritative time server in Windows Server page and scroll down to the section “Configuring the Windows Time service to use an external time source”. Click the download button under the “Here’s an easy fix” section. Figure: Download the Microsoft Windows Time service configuration utility   The utility will configure external time servers. To select these, browse to http://pool.ntp.org and select two servers which are related to the geographical location of the system, for example “de.pool.ntp.org” and “nl.pool.ntp.org”, referring to Germany and the Netherlands. Another (local or external) (S)NTP server can also be chosen.   Start the Microsoft configuration utility and configure it as indicated and shown in the figure below. Administrative access is required to run the utility. Figure: Pool.ntp.org locations   Figure: Windows Time service configuration   Alternatively the configuration can be done from the command-line, using the command shown below. net stop w32time w32tm  /config   /syncfromflags :manual  /manualpeerlist : "nl.pool.ntp.org, de.pool.ntp.org" net start w32time The configuration can be verified by starting the Windows Command prompt and issuing the command “w32tm /query / status”, as shown in the figure below. Notice the time source, this should point towards the configured servers. Figure: verifying configuration   It can take up to one minute before the correct time source is displayed. When there is a problem, the configured (S)NTP server can be tested by issuing the “w32tm /stripchart /computer:de.pool.ntp.org”, which should result in the output displayed in the figure below. Figure: test the (S)NTP service   When an unexpected result is returned, it is recommended to check access to the specific (S)NTP server. A firewall might prevent the communication between the (S)NTP server and the management server.   B. BVMS Management Server configuration BVMS automatically points devices to its own time-server. This can be changed by editing the BvmsCenterlServer.exe.config file, located in C:\Program Files\Bosch\VMS\bin\. Find the key "TimeServerIPAddress" and adjust the value, as shown in the example below (192.168.0.1). <!-- Ip address of the time server for VRM/NVR encoders(defaults to the Central-Server IP if not set). --> < add   key = "TimeServerIPAddress"   value = "192.168.0.1"   />     C. Workstation configuration The Bosch Video Management System Operator client runs on a Windows workstation. When the workstation and server are part of the same Microsoft Active Directory service domain, no manual time synchronization needs to be configured. Figure: workstation configuration, "192.168.0.200" needs to be replaced by the IP address or Fully Qualified Domain Name of the management server.   When the Bosch Video Management System workstation and management Server are not joined in a domain, or into the same domain, the workstation(s) need to be manually configured to use the management server as a time server. To achieve this, the description above can be used. Instead of using the pool.ntp.org as a server, the management server is now entered.   D. Camera configuration If a camera is connected to a BVMS system the time server will be automatically configured.
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    ‎08-23-2021 04:10 PM
    This article guides you through the process of installing the BVMS Logbook Health Checker. The Bosch VMS Logbook Health Checker is a tool that is capable of fixing the overflow of the Bosch VMS Logbook database before it occurs.
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    ‎08-23-2021 04:00 PM
    This article will guide you how to remedy invalid expansion licenses on your Bosch Divar IP 5000 all in one.    Error indication Despite that the registration of your additional purchased licenses has been completed successfully. The licenses may become invalid  after a  following reboot. This behavior is caused by switching the MAC address of your teaming interface.  
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    100% helpful (1/1)
    ‎08-23-2021 02:42 PM
    You can find it in the Configuration Client > Main window > Settings menu > Remote Access Settings... command > Show Port Mapping... button > Port Mapping Table dialog box Port Mapping Table dialog box displays the port mapping for the IP addresses of the configured devices in your BVMS. You can find here the private and public ports that are in use in the BVMS system.   Example:     Used ports: All local ports that must be open on the computer where the server is installed or on the router/ level 3 switch that is connected to the server can be found in Help section (F1) from Configuration Client or you can see some useful examples, Q&A and specific cases in the following Knowledge Base article: Which are the ports that must be open within a LAN for all BVMS components?
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    ‎08-23-2021 01:19 PM
    Please refer to the following link: https://www.milestonesys.com/community/business-partner-tools/supported-devices/xprotect-corporate-and-xprotect-expert/?StringSearchData=SNC-EM642R   If you have for e.g. a SNC-EM642R camera and you want to find out which device packs you need for your entire solution, follow the steps below:  
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    100% helpful (1/1)
    ‎08-23-2021 12:58 PM
    The purpose of this article is to provide the step-by-step process for replacing defective drive, rebuild RAID, create new iSCSI target, VHD and LUNs for DIP 7000 R2.
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    100% helpful (4/4)
    ‎08-23-2021 09:07 AM
    This article informs about improvements in firmware handling and new security mechanisms that help our customers to increase security related to firmware updates and IP camera protection.
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    ‎08-20-2021 01:25 PM
    Answer It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252
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    ‎08-20-2021 11:14 AM
    The following procedure describes how to restore DIVAR IP 5000 ALL-IN-ONE to the factory default image.   Step-by-step guide   1. Start the unit and press F7 during the BIOS power-on-selftest. The Recovery menu is displayed.   2. Select one of the following: – Initial factory setup: restores to factory default image and deletes all data on the HDDs. or – System Recovery (back to Factory Defaults): restores to factory default image; data on the HDDs will not be deleted.   Note: While the System Recovery option doesn't delete video footage stored on the data HDDs, it still replaces the complete OS (operating system) partition (including VMS settings) with a default configuration. In order to access existing video footage after recovery, the VMS configuration needs to be exported before System Recovery and re-imported afterwards.   Notice! Do not turn off the unit during the process. This will damage the Recovery media.   3. The unit starts from the Recovery media. If the setup is successful, press OK to restart the system.   4. Windows performs the initial setup of the operating system. The unit restarts after Windows has completed the setup. 5. After the restart of the unit, the factory settings are installed. 6. After the system has reboot, the next step is to change the BVRAdmin password. The default one is WSS4Bosch.
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