Security: Video

Windows 11 Pro is now officially supported as OS for BVMS 11.1.1 Operator Client

This article contains a step-by-step guide related to updating process of the E-Series controller firmware

To change the camera name in Remote Portal, you need to change the camera's Device name and then re-register the camera to Remote Portal.

Find out from this article what can be done when your HP Z2 with Windows 10 LTSC 2021 and Nvidia driver has black screen (workstation does not boot up). The secure boot does not recognize this as a valid UEFI combination of OS & video board and blocks the booting.

Remote VCA configuration through the camera's device page (website) now can be performed with Bosch Configuration Manager version 7.60 and later.

If you use the firmware files that are dedicated to a certain CPP platform, then you will need to select simultaneously only the cameras with the same CPP platform.

In this article you can find the actions you need to do in order to solve the zoom speed for AUTODOME NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation

This article explains how you can change the codec for your DINION IP 3000I IR via web GUI

The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50

To be able to deploy a camera with DHCP disabled to Bosch Remote Portal, please perform the steps from this article.

BP+ (Baseline Profile +) is available in any of the new ARM based chipset encoders, like the VIP-X1 XF.  BP+ is needed for compatibility with Divar and hardware decoders, for example, theVIP XD decoder.

This article shows what to do in case the following message occurs: "Could not add the following devices"  when adding IP cameras FW 7.87  to BVMS 12.0.

Answer It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252

Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.

The RTC_AUDIO_LOUDSPEAKER_ON_OFF flag is not activated.

Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.

In principle, the Autodome starlight 5100i IR camera (NDP-5523-Z30L) may only be operated with switches, midspans or PoE injectors that meet the EEE802.3bt standard! - Or use 24VAC.**

This article explains how you can change the IP Matrix Passcode PIN when using Configuration Manager version lower than 7.50 & VIDEOJET decoder 7000 (VJD-7513) FW version lower than 10.22.

When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts, if something happens on the site and you are not on it.

This only happens when you perform the export in BVMS Operator Client.