Security: Video

This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 

This article explains how to configure a single camera that already has a fixed IP address assigned, using Project Assistant App.

At first sight, you might think that the model is the correct one that shows in the Datasheet, but the Video card is smaller than the DIP Slot.

This article contains the steps to focusing a Bosch Box camera: set the Back Focus to the Center position and focus on a specific area

The RTC_AUDIO_LOUDSPEAKER_ON_OFF flag is not activated.

Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.

Answer It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252

Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams.

IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions: 1280x720 resolution for 25/30 fps base rate,  1024x576 resolution for 50/60 fps base rate.

Japanese characters in file names are displayed as garbled text after you decompress a .zip file in Windows 7 or in Windows Server 2008 R2.

This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126

This article provides an answer if the  an OS upgrade to Win2016 can be performed on old DIP 3000, DIP 6000 or 7000 R1.

Upon powering on the DIVAR IP all-in-one 7000 system you hear FAN spinning normal, LEDs are blinking at normal frequency and there are no error beep codes. However, there is no display when connected via VGA (or) DVI (or) DP. Check out this article and find out how to fix this!

The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50

Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.

XProtect offers 3 different modes of metadata streaming. What are the differences there?

This only happens when you perform the export in BVMS Operator Client.

When the lens of FLEXIDOME 5100i camera is set to a higher tilt angle, you might encounter that the tilt is shifting when assembling the bubble, making it challenging to set a specific tilt angle to meet the desired Field of View (FoV). 

Remote VCA configuration through the camera's device page (website) now can be performed with Bosch Configuration Manager version 7.60 and later.

This article explains what you can do when the message:“The number of windows in this view exceeds the maximum limit set in the system parameters” appears in Operator Client with minimum 2 Monitors.