Security: Video

During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?

The red x  indicates that the password of the camera is not set in your DIVAR and you will be not able to see the camera’s image.

If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.

The minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time, the more storage space is required. In this article we are going to show you how to add DIVAR IP 5000 EZ in My devices (Configuration Manager) and configure max & min retention time.

The package updates to the latest recovery image (app0), regardless of which app1 or former app0 firmware is running on any CPP4, 6, 7 or 7.3 platform.

This article explains what to do when a device scan from within Milestone XProtect is not exposing all Bosch cameras in the network.

This article describes how to secure the data connection between Bosch cameras and Milestone's XProtect by the use of 'Authority-signed Certificates' 

To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.

At first sight, you might think that the model is the correct one that shows in the Datasheet, but the Video card is smaller than the DIP Slot.

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

Log4j 1.2.17 is not actively used or called by the SQL Server or by the BVMS. This means that the vulnerabilities are not exploitable unless you install some additional components that refer to the vulnerable component. Therefore, there is no risk of exploitation within the SQL Server or BVMS environment.

After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.

Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.

This article explains step by step how to set Bosch Cameras & Divar network 2000 & UML-245-90 monitor to be able to retrieve audio.

Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams.

Refer to this article if you are looking for what  default ports are used with Intelligent Insights

If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.

When the lens of FLEXIDOME 5100i camera is set to a higher tilt angle, you might encounter that the tilt is shifting when assembling the bubble, making it challenging to set a specific tilt angle to meet the desired Field of View (FoV). 

Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."

Starting from Firmware v8.80.0090, the file for all CPP14 sub-platforms are now unified into a single file.