Bosch Building Technologies

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    ‎09-24-2024 02:56 PM
    If you forgot the password of your BVMS — Bosch Video Management System and you want to reset its password, the Central Technical Support Team can help you.
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    ‎04-10-2024 01:41 PM
    The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?
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    ‎07-25-2024 02:34 PM
    This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).
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    ‎06-13-2024 01:24 PM
    DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
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    ‎10-25-2022 02:25 PM
    This article explains step by step how to load BIOS Optimized defaults on my DIVAR IP 5000 AIO unit.
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    ‎09-26-2023 10:22 AM
    This article explains how you can set up a Virtual Assistant service in Bosch Alarm Management
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    ‎06-14-2024 01:35 PM
    The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions.
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    ‎07-19-2021 11:20 AM
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    ‎06-30-2022 12:50 PM
    BP+ (Baseline Profile +) is available in any of the new ARM based chipset encoders, like the VIP-X1 XF.  BP+ is needed for compatibility with Divar and hardware decoders, for example, theVIP XD decoder.
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    ‎01-12-2024 09:46 AM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.
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    ‎06-01-2022 01:59 PM
    This article answer how the DIVAR network or hybrid UHD monitor setting cause black screen when UHD not supported After changing the resolution of monitor to UHD (3840*2160), the attached monitors results always black.
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    ‎08-20-2021 01:25 PM
    Answer It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252
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    ‎11-22-2021 08:03 AM
    This only happens when you perform the export in BVMS Operator Client.
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    ‎03-18-2022 03:49 PM
    XProtect offers 3 different modes of metadata streaming. What are the differences there?
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    ‎08-29-2023 10:32 AM
    Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.
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    100% helpful (1/1)
    ‎01-20-2022 03:59 PM
    The DIVAR IP units are prepared from production to use at first setup the port 8454.
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    ‎05-13-2024 10:19 AM
    The RTC_AUDIO_LOUDSPEAKER_ON_OFF flag is not activated.
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    3 weeks ago
    This article provides the Firmware  of the VJD-7513 is also suitable for the successor model VJD-7523.
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    100% helpful (1/1)
    ‎07-03-2023 09:29 AM
    You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?
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    ‎07-26-2024 01:46 PM
    Question   What to do when MIC IP camera is unable to perform the Object Classification in IVA detection?   Answer   Based on examples of target objects and non-target objects, the Camera Trainer program uses machine learning to allow the user to define objects of interest and generate detectors for them. Using Configuration Manager, you can configure the Camera Trainer program using both live video as well as recordings available through your MIC IP cameras. The camera also includes the latest release of Intelligent Video Analytics application for use on prepositions. Designed for mission-critical applications, the video analytics can reliably detect, track, and analyze moving objects while suppressing unwanted alarms from spurious sources in the image, even in harsh weather conditions. Advanced tasks like multiple line crossing, loitering, idle / removed object detection, crowd density estimation, occupancy and people counting are available for live alarming and forensic search. Object filters based on size, speed, direction, aspect ratio, and color can be defined. In order to perform Object Classification correctly, please make sure that you have correctly: set the correct Orientation     Save all the pre-positions again if the orientation stetting is changed calibrated the camera A simplified calibration mode reduces installation time significantly because you only need to enter the installation height once for each camera, independent of pre-positions. After the camera is calibrated, the analytics engine can automatically classify objects as upright person, car, bike, or truck.) enabled 3D tracking set it up the tasks and followed the VCA manual.   Please see an overview of object classification in the following article: How to set up object classification with video analytics
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