Security: Video

Starting with BVMS v10.0, you can leverage VRM Encryption Technology.

White cameo in BVMS Operator Client or "device failed" message may be caused by the NVIDIA graphic card driver that might not be compatible.

The connection of 2N® Helios IP intercom to BVMS and Bosch Access Control System is possible thanks to the implementation of ONVIF and Wiegand protocols, which ensure mutual compatibility.

This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.

When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.

Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Follow this article and find out the mitigation of this behavior

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP

This article provides the following solution regarding: Bosch CPP7.3 cameras: DHCP does not follow the standard protocol (FW v7.85.0016) Upgrade your camera to FW 7.86.0019 and perform a factory default (access Download Store here). The time effort to fix this in older FW will be planned for early March 2023.

Under sunlight conditions Dinion IP ultra 8000 MP may give an excessive blue contouring around white objects.

If replacing a defective camera, the camera must be the same IP address as the defective device, and it cannot contain a GUID from a different VRM.

This article answer to the question: "Why the ‘SD card Status’ is missing in GUI of MIC IP starlight/ultra/inteox 7100i camera?"

This article explains the 3 options for deleting a user from Bosch Remote Portal.

Follow this article to find out what you should check and do if your 3rd party camera is flashing between image and Bosch logo in Operator Client

This articol provides solution for  FLEXIDOME IP starlight 8000i about wrong color applied to alarm-triggered bounding boxes (Camera Trainer).

Since VRM 4.10, we have reintroduced the Live & Replay pages in the VRM web GUI.

This is a known design limitation and has always been present in the mentioned platforms. There are also no plans to correct this behavior.

This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.

This article provides an answer to the question: Can I install Intelligent Insights into DIVAR IP all-in-one 5000?

"Show VCA items" is a function which works in Internet Explorer 11 with the Bosch MPEG ActiveX installed. Due the end-of-life of Internet Explorer, this function is no longer available on Microsoft Edge.