The Clear button on the Configuration Manager is designed to clear the codes that are self-generated by the IP firmware or the Configuration Manager itself. Follow the steps below, if you want the "Clear" button from Configuration Manager to able to erase the Alarm task script that are self created by users themselves.
The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?
This article presents the considerations that should be taken into account when using the conduit adapter NDA-3080-CND for installation:
For protection against water ingress we recommend to avoid top entry for the conduit adapter and use the side and bottom entry position
Mark the position of the hole of the surface
Drill the hole with the appropriate diameter drill
Install a plug in the hole
Put the cable through the hole of the conduit plate
Attach the conduit plate with the conduit plate adapter to the surface
Install the conduit cover on the conduit plate. Tighten the two screws with the TR15 Allen key
Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."
According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
If you want to be able to replay the recording for the complete retention time, you should use VRM replay. VRM should be accessible and added to the VSC
Does your camera show you the live view as in the image below?
During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.
This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.
You can create a Command Script using the following scripting languages: C# and VB.Net
You cannot change the scripting language of an existing Command Script. You can create a Client Script or a Server Script. You can add multiple scriptlets to every script.
This article explains how to enable the blurring feature on the DINION 7100i IR camera. Available with firmware version 9.10.0192 or later, blurring can be activated through the camera’s configuration settings.
This article contains possible causes and solutions regarding the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.
If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
