Security: Video

Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.

By setting a low Frame rate and a long GOP, this affects the replay.  On the flip side high frame rate and short GOP can show pulsing Live video: 30 FPS @ GOP 10 = 3 I-Frames per sec (the video could appear pulsing; the Monitor refresh rate could also play a role here)

This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.

With the new VRM eXport Wizard, we offer the possibility to use CLI commands to do exports without needing to open the application.

To get multiple events in one alarm, please enable Event Batching in the related Service.

This article explains what is the URL for the RTSP Stream on the FLEXIDOME Multi 7000i.

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

The LTC keyboard is conceived for analog systems, where you have a monitor and you add a keyboard for control and connect it directly to the camera.

Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP

This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.

This article provides solution regarding 3rd party camera which is  added in VSG and is not displayed in the Device Tree from BVMS Configuration Client.

This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.

In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.

This article shows where to find the BIOS default password of DIVAR IP all-in-one 7000 gen4 (DIP-74xx).

Starting from July 2024, it will not be possible to commission new devices via MAC address (Device Layer). Running devices remain untouched until end of life of Device Layer, but new commissioning will be only possible with Remote Portal devices from then on.

This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.

"Show VCA items" is a function which works in Internet Explorer 11 with the Bosch MPEG ActiveX installed. Due the end-of-life of Internet Explorer, this function is no longer available on Microsoft Edge.

By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment. This behavior became visible after upgrading BVMS to version 11.1.1.65.