Bosch Building Technologies

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    ‎05-20-2022 09:16 AM
    Quick guide about the SD cards and the settings that need to be inside of the SONY camera in order to have recording on SD.
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    ‎12-03-2024 08:22 AM
    VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.
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    ‎05-13-2024 03:41 PM
    Global VCA under the VCA task in Configuration Manager is used from default on the camera (with no specific configured VCA Rules). VCA Profile: Global (from Positioning) is used to set the same height of the camera for all VCA profiles.
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    ‎03-25-2024 04:56 PM
    When trying to get the Software Assurance Report from Remote Portal, it cannot be generated, and the red message below occurs: “Upload a valid system info file or Enter a valid System fingerprint”. Why?
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    ‎11-16-2023 09:15 AM
    Port 3260 is used on iSCSI ports. Control-ports require 2463, 50889, 161, 162, 80 and 443 to be accessible.
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    ‎09-25-2024 02:01 PM
    Depending on the case, you can use the RS pins in various scenarios. If you wish to send information from the camera to an external device, you must use the Tx pins.
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    ‎07-26-2023 12:48 PM
    The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?
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    ‎04-19-2023 12:27 PM
    When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.  
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    ‎03-21-2023 03:28 PM
    This article explains why cannot select the 1080 resolution in the dewarp mode of FLEXIDOME panoramic 5100i 12MP.
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    ‎03-10-2023 02:26 PM
    Can I mask areas that should not trigger an alarm (e.g. false detection due to sun reflection)?
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    100% helpful (1/1)
    ‎09-26-2024 09:47 AM
    This article provides the following solution regarding: Bosch CPP7.3 cameras: DHCP does not follow the standard protocol (FW v7.85.0016) Upgrade your camera to FW 7.86.0019 and perform a factory default (access Download Store here). The time effort to fix this in older FW will be planned for early March 2023.
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    ‎01-31-2023 03:46 PM
    Once installed and licensed, an application can also be uninstalled from the camera. In this case, the license is being returned to the license pool. It can then be installed on another device. Please note: no return option is possible for the *complete offline use case.
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    ‎12-09-2024 10:12 AM
    This article provides an answer to the question: Can I install Intelligent Insights into DIVAR IP all-in-one 5000?
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    ‎01-12-2023 09:29 AM
    This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.
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    ‎06-20-2023 03:39 PM
    Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0
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    ‎09-29-2023 04:50 PM
    Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 
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    ‎04-11-2024 12:41 PM
    This article explains what to do if buttons are not visible in Bosch Intelligent Insights
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    ‎06-28-2024 01:02 PM
    Under sunlight conditions Dinion IP ultra 8000 MP may give an excessive blue contouring around white objects.
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    ‎12-11-2024 02:36 PM
    This article explains the 3 options for deleting a user from Bosch Remote Portal.
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    ‎03-30-2023 03:07 PM
    Follow this article to find out what you should check and do if your 3rd party camera is flashing between image and Bosch logo in Operator Client
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