Security: Video

We found that there was a change in the way intelligent tracking worked after CPP 7.3 firmware v7.62.0005. With these changes if an object triggered an alarm that turned on intelligent tracking, the camera would not track the object. It would wait for another object to trigger an alarm to track it.

For bullet and dome cameras the clear window / bubble is generally made out of polycarbonate with a special hard coating to provide scratch resistance.

This article provides a solution regarding why the systems aren't showing up on the dashboard in my Remote Portal account.

This web page is for information only, so none of the fields displayed can be edited. Although this information is also included in the Log files, this view provides some valuable information at a quick glance.

It is only possible to configure a single time server per BVMS system to be used as time source for the VRM encoders.

This article is a step-by-step guide about how to access the direct link to cloud recording web interface from Video Security App (VSC).

This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.

If you have a Bosch Security Systems product which needs repair or replacement, this is what you need to know about how the Central Technical Support team handles the RMA process.

Any modification of the DIP unit IP, adding of a Network Dongle, moving of the ethernet cable in another network switch, even temporary, will stop the communication between the VRM and BVMS and could lead to issues. (e.g. No recording /iSCSI Target unreachable etc.)

After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the Virtual mask appears as Privacy mask and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019

Please note that this recommendation might help, but cannot guarantee the high quality of the image. It depends on the camera FoV and the environment where the camera is installed.

This article contains some hints about what to do when the FLEXIDOME IP 3000i IR does not provide Analog stream or it provides a grey image

When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.

The following instruction describes how to configure the data disk in a RAID1 configuration on the DIVAR IP all-in-one 4000. Is important to keep in mind that the configuration of the data disks in RAID1 will cause DATA LOSS on the disks used to create the RAID configuration

This article shows where to find the BIOS default password of DIVAR IP all-in-one 7000 gen4 (DIP-74xx).

With the release of the DIVAR IP all-in-one 7000 gen4 (DIP-74xx), a new tool is available for health monitoring and log gathering, it essentially replaces SuperMicro’s SuperDoctor5; the ASUS Inband Tool. This tool operates as a service on the DIP and provides a webpage with hardware health monitoring options, hardware status details, and hardware information, as well as an option to export logs and run reports.

Global VCA under the VCA task in Configuration Manager is used from default on the camera (with no specific configured VCA Rules). VCA Profile: Global (from Positioning) is used to set the same height of the camera for all VCA profiles.

Please note that the relay output of the IO Alarm card is a dry contact relay (with 24VAC/VDC, 5 A). In order to control another circuit that has a 230V you can't do that directly because its higher than it was design for. In order to safety control a 230V, you could use a 24V on that output and control an additional/external relay: powering its coil this relay could switch the 230 circuit of the washer.

Bosch requires the installer to provide the specified power mentioned on the product spec sheet and labels. While taking into consideration the POE standards. Bosch doesn't support out-of-spec operation of our cameras as we cannot guarantee proper functionality in such circumstances. Thus, we will not be providing out-of-spec voltage or power values at this stage.

This behavior is mentioned in the release notes and as a workaround you can separate the cameras into different groups. For example, if you have cameras in 2 different locations, it would be actually better to separate the cameras in 2 groups. But please be informed that by doing so, you will not be allowed to view them all together.