Security: Video

After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.

By setting a low Frame rate and a long GOP, this affects the replay.  On the flip side high frame rate and short GOP can show pulsing Live video: 30 FPS @ GOP 10 = 3 I-Frames per sec (the video could appear pulsing; the Monitor refresh rate could also play a role here)

Does your camera show you the live view as in the image below? During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.

After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the Virtual mask appears as Privacy mask and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019

Find out from this article what to do if the System Overview of Bosch camera shows the SC or Camera controller FW version as zeros

This article answers the question:  Is there a search limit of results in BVMS Operator Client Logbook for collecting license plate data?

Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.

Find out from this article what to do if the System Overview of Bosch camera shows the Motor controller FW version as zeros

Find out from this article the steps that should be considered for a planned shutting down and powering up of your BVMS system

This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset

Have a look at this article and learn how to fix the Add Scriptlet button which does not become active. It stays grayed out. Same happens with ClientScript and ServerScript.

This article presents the the successor of VIDEOJET Decoder 7000 (VJD-7513). The replacement of it is F.01U.407.935 / VJD-7523.

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.

The detection distance (based on the pre-defined requirements*) depends on the focal length and the size of the of the gun. 

This article explains in which conditions the users and Admin user receive Alarms in BVMS Operator Client.

This article provides causes and solutions regarding  the date and time indication inside the Image Panes  which are not visible in BVMS Operator Client.  

Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!

Note that the recordings are not removed instantly. The recordings will be deleted on the next day at 12:00 AM, after the automatic delete is changed.

This article gives you the solution when the link to Remote Portal from BVMS v11.0 License Manage is redirecting to the 404 Not Found page