Security: Video

The inconsistency in the tamper detection functionality could be due to various factors. Follow this article for more details.

Please note that the relay output of the IO Alarm card is a dry contact relay (with 24VAC/VDC, 5 A). In order to control another circuit that has a 230V you can't do that directly because its higher than it was design for. In order to safety control a 230V, you could use a 24V on that output and control an additional/external relay: powering its coil this relay could switch the 230 circuit of the washer.

The following instruction describes how to configure the data disk in a RAID1 configuration on the DIVAR IP all-in-one 4000. Is important to keep in mind that the configuration of the data disks in RAID1 will cause DATA LOSS on the disks used to create the RAID configuration

This article gives you the solution when the link to Remote Portal from BVMS v11.0 License Manage is redirecting to the 404 Not Found page

With the release of the DIVAR IP all-in-one 7000 gen4 (DIP-74xx), a new tool is available for health monitoring and log gathering, it essentially replaces SuperMicro’s SuperDoctor5; the ASUS Inband Tool. This tool operates as a service on the DIP and provides a webpage with hardware health monitoring options, hardware status details, and hardware information, as well as an option to export logs and run reports.

Find out what to do when you enable SingleKey ID and you are no longer able to connect to Remote Portal using the password.

Perform an update in the BVMS setting to pull h265 and the recording should start to show up in the playback cameo from BVMS Operator Client

The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.

The Virtual Assistant event is mapped to code 751 in the alarm transmitter. It is not possible to differentiate in the alarm transmitter the different scenarios on which an event code should be customized. The event properties sent from the Alarm Management application to the transmitter contains only if it's a VIRTUAL ASSISTANT or LIVE INTERVENTION etc.

The information regarding the ports can be found in BVMS – Configuration Manual (page 366), should the customer use BVMS as a VMS.

The calibration can be done by using already recorded videos, as is demonstrated in the video below. Either video recorded on the camera's SD card or on a recorder can be used. This can save calibration time and can be done by a single person.

Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.

Milestone search tools (People & Vehicles) find results for other cameras. But the Bosch Forensic Search Agent finds zero results for DINION IP starlight 7000 FW v7.89. Why?

If you have for example a DIVAR 7000 AIO as central BVMS server and also, on the same network, you have a DIVAR Network Video Recorder (NVR) to which cameras are connected to and recording, the recording is typically handled by the NVR itself. Therefore, in this case the cameras added on the NVR will continue recording only there because the NVR manages the recording and storage of video footage from them.

Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.

Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur

If you will try to use these languages as name stamp for Bosch cameras, it will display squares or not the word/s itself at all. This is not a bug or a fault, Hebrew & Thai characters are not available for the on-screen display.

This article explain what is the difference between ‘Operator Logon- off’ & ‘Operator Client Logon- off’ events in BVMS.

WD MSD-064G IP SECURITY MICROSD CARD does not support lifespan check for Bosch CPP4 cameras

You have to make sure that you are not using HTTP. This is an insecure protocol and we recommended to disable HTTP because it will lead to vulnerability scan results.