Bosch Building Technologies

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    ‎11-29-2023 01:43 PM
    The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.
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    ‎08-16-2024 10:43 AM
    What FW versions did Crowd Density Estimation get removed from IVA Pro? What to use in replacement for Crowd Density Estimation? How to remove the unrecognized task?
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    ‎05-30-2024 04:24 PM
    Find out what to do when you enable SingleKey ID and you are no longer able to connect to Remote Portal using the password.
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    ‎04-30-2024 02:14 PM
    Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.
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    ‎11-07-2024 08:37 AM
    The internal logs are directly located in the folder C:\ProgramData\Bosch\VMS\Log and then are named like "CameoSdkLog_Instance1.txt.0".  To activate the Cameo SDK logging, the "Init" button has to be pressed after setting the checkbox "Internal logging" and entering an instance name - then logging is activated with the given instance name (e.g. "Instance1").
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    ‎07-25-2024 02:23 PM
    Milestone search tools (People & Vehicles) find results for other cameras. But the Bosch Forensic Search Agent finds zero results for DINION IP starlight 7000 FW v7.89. Why?
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    ‎07-25-2024 02:20 PM
    The "Lens rotation" slider can be used to correct for any manual lens rotations performed during installation. If the lens is manually rotated during installation, the slider value should be aligned with the rotation value shown on the lens.
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    ‎07-26-2024 01:35 PM
    Should the inverter produce a sine/sinusoidal wave, a square wave or other?
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    ‎11-21-2023 02:30 PM
    If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).
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    ‎05-05-2023 08:46 AM
    The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.
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    ‎09-25-2023 09:22 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    ‎07-27-2022 10:08 AM
    This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset
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    3 weeks ago
    VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.
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    ‎11-07-2024 02:57 PM
    The following instruction describes how to create a RAID5 logical volume on the DIVAR IP all-in-one 7000 4th gen. This procedure will wipe the current logical volume and therefore cause DATA LOSS.
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    ‎08-20-2024 04:31 PM
    The thermal mode is saved in the preposition settings. If you have changed the thermal mode of the camera in the Picture Settings Thermal page and you also want the Thermal color mode to apply to the existing saved pre-position, you have to re-save the pre-position again.  
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    ‎08-05-2024 03:18 PM
    Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide.
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    ‎08-26-2024 03:45 PM
    This article explains what is the Intelligent Dynamic Noise Reduction (iDNR) in Bosch cameras.
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    ‎08-05-2024 04:51 PM
    In order to add the Subject Alternative Name, you can use "Bosch Configuration Manager" or the camera's web page using latest Firmware
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    ‎10-10-2024 07:25 AM
    This article is a step-by-step guide about how to connect the Project Assistant App to a camera via USB-C WLAN Dongle. 
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    ‎12-13-2023 02:49 PM
    The Bosch camera can make up to two (2) recorded tours. A recorded tour saves all manual camera movements made during the recording, including its rate of pan, tilt and zoom speeds, and other lens setting changes.
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