Security: Video

The "Lens rotation" slider can be used to correct for any manual lens rotations performed during installation. If the lens is manually rotated during installation, the slider value should be aligned with the rotation value shown on the lens.

The Bosch camera can make up to two (2) recorded tours. A recorded tour saves all manual camera movements made during the recording, including its rate of pan, tilt and zoom speeds, and other lens setting changes.

Should the inverter produce a sine/sinusoidal wave, a square wave or other?

Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.

Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!

This article is a list for all cloud services and its associated devices or software including the required domains to allow them to properly operate on the network.

This article is a step-by-step guide about how to connect the Project Assistant App to a camera via USB-C WLAN Dongle. 

In order to determine the Time Zone values, perform the bit mask operation of the flag value with the combined bit mask value 0x1F800000 as shown below. Bits 23-28 correspond to the Time Zone bits in the Flags.

In order to add the Subject Alternative Name, you can use "Bosch Configuration Manager" or the camera's web page using latest Firmware

Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide.

This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.

The Virtual Assistant event is mapped to code 751 in the alarm transmitter. It is not possible to differentiate in the alarm transmitter the different scenarios on which an event code should be customized. The event properties sent from the Alarm Management application to the transmitter contains only if it's a VIRTUAL ASSISTANT or LIVE INTERVENTION etc.

Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.

Perform an update in the BVMS setting to pull h265 and the recording should start to show up in the playback cameo from BVMS Operator Client

If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).

This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list

This articles explains what does the User Name column indicate in the BVMS Operator Client LogBook.

This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset

The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.