Bosch has been providing 2 types of VRM packages: a 32bit and a 64bit version. Since VRM 3.82 we are only offering the 64bit version.
As all of our released DIVAP IP units started off as 32bit VRM which includes a Transcoder service.
Communication can get interrupted and configuraiton might fail if the below desribed actions are not performed. If your system is affected or not is described here as follows:
There can be authentication issues between the BVMS Central Server and the Video Recording Manager in case they are installed on different Servers.
It is possible to see reports at the BVMS 8.x system alarms that VRM reports wrong version
Please check in the VRM debug logging if the following logline indications can be found
Video Recording Manger v4.00.0070 does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page. BVMS users are no longer able to login and a message is displayed that they require administrative rights. Even new BVMS users created in the default Admin group do NOT have access any longer.
For example, login to VRM Monitor is no longer possible for user type “live”
Live and Replay function was removed from VRM v3.83.0021 for ‘srvadmin’ user. All other BVMS created users are able to login to VRM Monitor and see live and replay video without the ability to restriction this function.
If you have an earlier version of VRM, lower than v4.00.0070 and you would like to restrict the login option to VRM Monitor for other users than admin, you need to upgrade the VRM to the latest version.
Important Note: Downgrade from version 4.00 to an earlier version is not possible.
⚠️ Please be aware that VRM 3.82 or higher is available as 64 bit version only (no 32 bit version available). When upgrading from a VRM 32 bit version to a 64 bit version SSL certificates will be removed and have to be added manually to the system.
Exception: self-signed certificates will be replaced automatically.
o For proper installation certain prerequisites e.g. latest Windows updates are required. For further information please refer to the knowledge base article.
Download: Software (Video Recording Manger 4.00.0070 (64-bit))
Please check the System Requirements section from Release Letter Video Recording Manager v.4.00.0070 (64-bit)
This guide is meant to help you adding new cameras in VRM in Configuration Client and display their images in Operator Client.
Before adding a new camera there are a few things that need to be taken into consideration:
You are not exceeding the maximum number of channels allowed. Each unit has a maximum number of channels. For example:
DIP 5000 AIO the maximum number of channels is 42
DIP 6000/ 7000 AIO the maximum number of channels is 128
You have the neccesarry number of licenses installed on the system
The units come with 8 channels pre-licensed. If you want to add more cameras or encoders/ decoders, you need first to make sure that licenses have been purchased.
The system has enough storage to cover the retention time of the cameras. If there is no storage available, there is a risk that your system will stop recording.
The bandwidth available of the unit is not exceeded. For example:
Bandwidth DIP 5000 AIO: 170 Mbit/s
Bandwidth 6000/ 7000 AIO: 550 Mbit/s
PC/ Server/ Workstation
Check if your system is performing correctly!
The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM.
In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client. Furthermore, you will find here some useful information about each section on the Dashboard page.
With the VRM eXport Wizard 2.0 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.0 offers the following two options, compare also Figure 1:
Export VRM recordings of cameras
Convert already exported data to mp4-file
The VRM eXport wizard is a tool that allows you to export video directly from the VRM. You can find the VRM eXport wizard setup file in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 1.20.0010 can be open in BVMS (Viewer) 9.0 or newer. The attached document describes how to use the VRM eXport Wizard. BVMS 10 comes with the VRM eXport Wizard 1.20.0016.
In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required.
The calculation of the storage capacity is done in different way in Configuration Client and VRM Monitor:
In BVMS Configuration Client Capacity (GB) stands for the available physical capacity of the storage, as calculated and provided by the storage vendor (for example NetApp).
In VRM Monitor – under Target Overview – Total is listed the number of all available blocks multiplied by the size of the blocks that is by default 1GB. This calculation concerns the logical storage and depends on the way the storage is used (for example how many Luns are imported in the system).
See also: Video Storage Calculator web site
Related Products: VRM, Genetec Security Center
It is possible to use VRM free of charge (no extra VRM license is required) within Genetec Security Center. Genetec is sending encrypted secret to the VRM server with the number of the licensed channels. When VRM receives and validates this, it can be used for that number of channels for 24 h. A periodic license update is send by Genetec, so the VRM licensing is guaranteed as long as it is used with Genetec Security Center.
Default settings, if not extra configuration is needed or done.
-License for 1000 Cameras
- License update is done every hour
How to license more than 1000 cameras or change the license update period for VRM within Genetec Security Center:
Open the Config Tool and Launch a Video Task
Select the Archiver
Go to the Resource Tab and click on Extensions
From the Tab Installed extensions select Bosch.
In the Tab VRM add a new VRM and/or select already configured VRM.
Click on Advanced settings and add the following parameters
If you need to license the system with more than the default 1000 licenses – create the parameter with Name VrmLicenseRequestCount and as value put the required number of licenses. The parameter name is case sensitive
If you need to change the duration of the period between each license request (there is always one license request when the archiver starts) – create the parameter with Name VrmLicenseRequestPeriod. The duration of the period is in milliseconds. The default value is one hour. If the value is set to 0, the license request are disabled. The parameter name is case sensitive
Press Enter to confirm the entry and then Close
Press Apply and then OK.
At the webpage of the VRM one can check if the number of licenses is changed.