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    Security: Video

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    ‎06-10-2021 09:43 AM
    Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option. Well, in DIVAR Network and Hybrid there is not retention time. But you can set the automatically deleting time, that is more or less the same.   Step-by-step guide:   Open one Browser and type your device IP address Login with the administrator account Go to Settings > Storage > Recording Fill in the box with the desired automatic deletion time   Another option is to make this change directly in the local interface of the unit.
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS 😞 587 Port (SSL 😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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    ‎05-27-2021 04:29 PM
    Question   Why the Windows license key and System ID are the same on all my DIVAR IP 6000?   Answer   These units come pre-licensed from the factory and they have an OEM (Original Equipment Manufacturer) license activated. Please see more information about OEM on the Wikipedia link below:  https://en.wikipedia.org/wiki/Original_equipment_manufacturer According to its   datasheet, all components relevant to the usage of DIVAR IP 6000 as storage array in a Bosch recording solution are pre-installed and preconfigured. Simply connect to the network and power the unit up — DIVAR IP 6000 is ready to begin recording straight out-of-the-box.
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    ‎05-25-2021 10:11 AM
    In Cloud-based Services, different 'Actions' can be configured for automatic processing as well as manual action for the operators (Alarm Agents). There are 2 different options how an action is processed: An 'Automatic Action' is processed automatically when the related Service Scenario is performed. An 'Intervention Action' is executed manually by an operator from the Cloud-based Service Operator Interface. This note shows available actions in Cloud-based Services and provides a step by step instruction to configure these actions.   Step-by-step guide   1. Send e-mail "Send e-mail" sends an e-mail notification to the configured recipient(s). The action can be used as manual action for the operators (Intervention Action). The content of the alarm email can be configured to the customer's needs.   To configure a "Send e-mail" action, perform the following steps: 1. Open Cloud-based Services Configuration website (/config), log in as Integrator or Config Agent. 2. Enter the related Account. 3. Click tab 'Actions'. 4. Click '+' button to add an action. 5. Give the action a descriptive name and select 'Email'. 6. Type recipients, CC's, mail subject and message. Use the pull down to enter environment variables to the e-mail text. 7. Click 'Create'. 8. Add the action to a Service Scenario for processing.   2. Execute PTZ Command "Execute PTZ Command" starts an auxiliary command on a Pan-Tilt-Zoom (PTZ) camera. The action can be used for automatic processing (Automatic Action) as well as manual action for the operators (Intervention Action). Note the available auxiliary commands in the camera’s manual. To configure an "Execute PTZ Command" action, perform the following steps: 1. Open Cloud-based Services Configuration website (/config), log in as Integrator or Config Agent. 2. Enter the related Account. 3. Click tab 'Actions'. 4. Click '+' button to add an action. 5. Give the action a descriptive name and select 'Execute PTZ Command'. 6. Select PTZ camera, select auxiliary command and type the command No. 7. Click 'Create'. 8. Add the action to a Service Scenario for processing   3. Go to PTZ Preposition "Go to PTZ Preposition" moves a Pan-Tilt-Zoom (PTZ) camera to a preposition. The action can be used for automatic processing (Automatic Action) as well as manual action for the operators (Intervention Action). The prepositions (shots) need to be configured via the Device Page upfront. To configure a "Go to PTZ Preposition" action, perform the following steps: 1. Open Cloud-based Services Configuration website (/config), log in as Integrator or Config Agent. 2. Enter the related Account. 3. Click tab 'Actions'. 4. Click '+' button to add an action. 5. Give the action a descriptive name and select 'Go to PTZ preposition'. 6. Select PTZ camera and type the preposition No. 7. Click 'Create'. 8. Add the action to a Service Scenario for processing.   4. Play Audio on Device "Play Audio on Device" replays an audio file directly from the device's loudspeaker. The action is intended to perform standard audio interventions without the need for the operator (alarm agent) to talk. "Play Audio on Device" can be used for automatic processing (Automatic Action) as well as manual action for the operators (Intervention Action). Audio files need to be prepared and installed by CBS development. If you want to use your own audio files, please get in contact with technical support. To configure a "Play Audio on Device" action, perform the following steps: 1. Open Cloud-based Services Configuration website (/config), log in as Integrator or Config Agent. 2. Enter the related Account. 3. Click tab 'Actions'. 4. Click '+' button to add an Action. 5. Give the Action a descriptive name and select 'Play audio on device'. 6. Select the audio device and select the audio file. 7. Click 'Create'. 8. Add the action to a Service Scenario for processing.   5. Switch Relay "Switch Relay" switches a relay of one or more IP devices. The action can be used for automatic processing (Automatic Action) as well as manual action for the operators (Intervention Action). To configure a "Switch Relay" action, perform the following steps: 1. Open Cloud-based Services Configuration website (/config), log in as Integrator or Config Agent. 2. Enter the related Account 3. Click tab 'Actions'. 4. Click '+' button to add an action. 5. Give the action a descriptive name and select 'Relay'. 6. Select activation mode and select one or more relays to switch. 7. Click 'Create'. 8. Add the action to a Service Scenario for processing.   6. Notify Monitoring Center and Log Event Both action types "Notify Monitoring Center" and "Log Event" are obsolete and can not be used in a Service Scenario.  See also: How to add a user to Remote Alert service in Remote Portal?
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    ‎09-14-2021 09:35 AM
    VCA (Video content analysis) is the process of automatically analyzing video images to alarm on predefined events like the detection of moving objects in the monitored area or tampering with the camera. It can also be used to gather statistics about the detected objects.     Depending on the camera type, the following VCA algorithm are available in Bosch cameras: –   Intelligent Video Analytics: Mission-critical, long-distance intrusion detection in extreme weather conditions. Detection and tracking of moving objects. –   Intelligent Video Analytics Flow: Basic motion detection of cells in a grid with velocity and direction. Used for counter flow detection in crowds. –   Essential Video Analytics: Reliable video analytics for small and medium businesses, large retail stores, commercial buildings, and warehouses. Detection and tracking of moving objects. –   MOTION+: Basic change detection of cells in a grid. Can be used to trigger recordings. –   Tamper detection: Detects camera occlusion, turning away from the monitored scene, extreme lighting conditions and basic idle / removed object detection.   If you would like to stop this setting, please follow the steps below.
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    ‎08-05-2021 01:30 PM
    Simple Network Management Protocol (SNMP) is a common protocol to monitor the health status of a system. Such a monitoring system typically has a central management server that collect all the data from the system’s compatible components and devices. A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests. For more information on SNMP and supported SNMP versions please check -   What should you know about SNMP and Bosch cameras SNMP support?
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    ‎07-27-2021 04:56 PM
    This article explains how to integrate the Bosch MIC IP 7000 HD camera series into any existing analog CCTV system using the Bosch VIDEOJET decoder 3000. The most common integration scenarios are listed below: Simple integration using direct connectivity to analog monitor and joystick, typically found in single camera installation (for example, mobile surveillance vehicles) Integration into an existing analog matrix switcher typically found in large installations (such as for city surveillance)
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    ‎06-18-2021 03:36 PM
    When  login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com" Solution
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    ‎07-19-2021 10:09 AM
    ‘Display stamping’ submenu has been moved from the General menu to the Camera menu. Open one browser Type the IP address of your camera Go to Configuration > expand the Camera menu. The "Display stamping" menu will be displayed there. Options are much more flexible than in the previous cameras, they are now like CPP13 cameras (INTEOX).
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    Monday
    This article lists how to configure ANR feature in BVMS and how correctly to set up iSCSI and direct replay.  Configuration   of   ANR in BVMS system Insert SD card into camera and power it on. In Configuration Client, select Devices page. Device password and CHAP password. There are two possible configuration set ups - to configure password for both device and iSCSI connection or to leave both without password. Choose and configure one of them (3.1 or 3..2).    3.1.  Set device user password and CHAP password 3.2.  No CHAP password for ANR Note: Mixing the parameters between the two options 3.1 and 3.2 will lead to issues in direct replay from SD card.
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    ‎07-22-2021 03:36 PM
    This article will guide you through the upgrade procedure of a MIC 500 camera.   Connected by use of USB / RS485 converter. Do not use the “Transparent” USB converter anymore as this is not compatible the latest version of Universal Camset Software 4.12 Make sure that you have the MICUSB485VTR2 ( USB  to RS485) This converter is attached in package of  MIC  500 camera. Make sure you have programmed on your PC latest Firmware of Camset Software. Version 4.12 includes the MIC file1.07 which contain all available protocols.   In case Bi-phase card has been inserted in Power Supply box, remove this PCB during upgrading of your MIC camera, in very few cases this may be cause a connection failure during upgrade process.
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    Tuesday
    Question   What to do when MIC IP camera is unable to perform the Object Classification in IVA detection?   Answer   Based on examples of target objects and non-target objects, the Camera Trainer program uses machine learning to allow the user to   define objects of interest and generate detectors for them. Using Configuration Manager, you can configure the Camera Trainer program using both live video as well as recordings available through your MIC IP cameras. The camera also includes the latest release of Intelligent Video Analytics application for use on prepositions. Designed for mission-critical applications, the video analytics can reliably detect, track, and analyze moving objects while suppressing unwanted alarms from spurious sources in the image, even in harsh weather conditions. Advanced tasks like multiple line crossing, loitering, idle / removed object detection, crowd density estimation, occupancy and people counting are available for live alarming and forensic search. Object filters based on size, speed, direction, aspect ratio, and color can be defined. In order to   perform Object Classification correctly, please make sure that you have correctly: set the correct Orientation     Save all the pre-positions again if the orientation stetting is changed calibrated the camera A simplified calibration mode reduces installation time significantly because you only need to enter the installation height once for each camera, independent of pre-positions. After the camera is calibrated, the analytics engine can automatically classify objects as upright person, car, bike, or truck.) enabled 3D tracking set it up the tasks and followed the VCA manual.   Please see an  overview of object classification in the  following article: How to set up object classification with video analytics
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    ‎07-22-2021 01:29 PM
    When in upright position the combo illuminators are already mounted, and afterwards the camera needs another position ( INVERTED ),  please remove first the illuminators prior starting the procedure to change the ORIENTATION. If not, then you will get the next message: “Changing orientation is not possible because of the mounted illuminators”  
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    ‎07-27-2021 03:47 PM
    Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.
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    Thursday
    The bubble is made of Polycarbonate. This material provides high impact resistance. Its optical clarity is comparable to glass or acrylic, although its surface is much softer. Special care is required when handling and cleaning the bubble to avoid scratching it.
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    ‎08-20-2021 12:41 PM
    Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights. This article explains you how and where you can get them.   Step-by-step guide   Intelligent Insights log files:   In the Log settings section you can select the log level that should be saved. Note: Do not change the log level from Intelligent Insights unless requested by tech support.   The system logs of Intelligent Insights can be found at the path: C:\ProgramData\Bosch\Intelligent Insights\Log You can zip the Log folder and send it to Tech Support, when requested.   If you cannot see the "ProgramData" folder, please unhide the folder by clicking: Options > View > select "Show hidden files, folders, and drivers" option > OK > The folder will be displayed in path  C:\   Intelligent Insights configuration file:   You can export the system configuration file from Intelligent Insight platform. 1. Open Intelligent Insights and login using the Admin credentials 2. Go to System > Export and import 3. Under "Export system configuration" type in the Admin password and click Export 4. Select the location where the file will be exported and click save
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    Wednesday
    With fw7.70 a new feature was introduced that allows you to tune the scene for Day and Night separately using 2 custom scene modes. This article explains how to switch the scene modes Custom mode#1 & Custom mode#2 based on Day or Night for Bosch cameras
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