This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Cloud VMS Operator Interface and how to advise.
The "Import" icon may be missing from table view in Configuration Manager, version <7.50.
Therefore, we recommend to update the Configuration Manager to v7.50
Dinion IP starlight 6000 HD/ Dinion IP ultra 9000 MP is a fixed camera, not a PTZ camera. The camera is only capable of e-PTZ (Electronic Pan, Tilt and Zoom).
In principle, the Autodome starlight 5100i IR camera (NDP-5523-Z30L) may only be operated with switches, midspans or PoE injectors that meet the EEE802.3bt standard! - Or use 24VAC.**
This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126
