Bosch Building Technologies

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    ‎11-18-2024 09:03 AM
    This article explains how to secure access and manage ports for Bosch IP video devices. General network port usage and video transmission: HTTP, HTTPS and video port usage: Video software and port selection: SSH tunneling
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    ‎11-16-2023 09:15 AM
    Port 3260 is used on iSCSI ports. Control-ports require 2463, 50889, 161, 162, 80 and 443 to be accessible.
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    ‎10-04-2023 09:34 AM
    This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.
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    ‎06-28-2024 01:20 PM
    This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.
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    ‎05-04-2023 03:31 PM
    According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
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    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎06-28-2024 11:59 AM
    Take a look at this article and learn how you can wire the camera alarm input of DINION IP starlight 6000i
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    ‎05-23-2022 11:08 AM
    Find out from this article the compatibility status between Microsoft Windows 10 Enterprise LTC and Bosch Intelligent Insights
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    ‎01-03-2023 03:03 PM
    Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."
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    ‎03-07-2022 01:10 PM
    According to the Release Letter for V3.1.1 and V.3.2.0 - "SNMP- No traps are launched for HDD status changes and recording stops"
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    ‎03-15-2023 11:34 AM
    If you want to be able to replay the recording for the complete retention time, you should use VRM replay. VRM should be accessible and added to the VSC
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    ‎05-20-2022 12:05 PM
    This step-by-step guide helps you to find how you can configure the email settings for Sony cameras
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    ‎10-25-2022 02:40 PM
    This article contains possible causes and solutions regarding  the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.
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    ‎05-15-2024 08:46 AM
    This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.
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    ‎10-25-2023 08:20 AM
    The detection distance (based on the pre-defined requirements*) depends on the focal length and the size of the of the gun. 
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    ‎05-12-2023 10:59 AM
    If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
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    ‎09-25-2023 09:38 AM
    This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.
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    ‎05-20-2022 09:16 AM
    Quick guide about the SD cards and the settings that need to be inside of the SONY camera in order to have recording on SD.
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    ‎05-13-2024 03:41 PM
    Global VCA under the VCA task in Configuration Manager is used from default on the camera (with no specific configured VCA Rules). VCA Profile: Global (from Positioning) is used to set the same height of the camera for all VCA profiles.
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    ‎04-18-2024 11:33 AM
    In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.
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