Security: Video

This article explains how to enable or disable audio recording for specific camera in BVMS, on action of BVMS Operator Client user.   Follow the step-by-step guide from this article.

This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 

Depending on the case, you can use the RS pins in various scenarios. If you wish to send information from the camera to an external device, you must use the Tx pins.

The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.  

This article provides solution regarding 3rd party camera which is  added in VSG and is not displayed in the Device Tree from BVMS Configuration Client.

Can I mask areas that should not trigger an alarm (e.g. false detection due to sun reflection)?

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

This article contains possible causes and solutions regarding  the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.

Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?

Starting with BVMS v10.0, you can leverage VRM Encryption Technology.

White cameo in BVMS Operator Client or "device failed" message may be caused by the NVIDIA graphic card driver that might not be compatible.

The connection of 2N® Helios IP intercom to BVMS and Bosch Access Control System is possible thanks to the implementation of ONVIF and Wiegand protocols, which ensure mutual compatibility.

This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.

When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.

Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Follow this article and find out the mitigation of this behavior

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP