Security: Video

This article explains the 3 options for deleting a user from Bosch Remote Portal.

Follow this article to find out what you should check and do if your 3rd party camera is flashing between image and Bosch logo in Operator Client

Starting with BVMS version 12.0, the Privacy overlay feature was introduced. This feature can be configured to blur objects of type Person, based on a powerful Bosch Artificial Intelligence (AI) function

When a user decides to use SingleKey ID (SKID) or an integrated customer IDP (company account) as the authentication method for Bosch Remote Portal or Alarm Management a technical password will be required to login to other applications that do not support SingleKey ID or any other IDP. In the following, it is explained how to create a technical password and how to use it with an application like for example Bosch Configuration Manager or Bosch Project Assistant app, that does not support SingleKey ID or any other IDP.

Configure BVMS Operator Client credentials, so the application starts without requesting username and password and add the shortcut path of the BVMS OC to the Windows start up directory

This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.

The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.

When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.  

This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.

With the new VRM eXport Wizard, we offer the possibility to use CLI commands to do exports without needing to open the application.

Once installed and licensed, an application can also be uninstalled from the camera. In this case, the license is being returned to the license pool. It can then be installed on another device. Please note: no return option is possible for the *complete offline use case.

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

To get multiple events in one alarm, please enable Event Batching in the related Service.

Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?

The default behavior of VRM is to redirect requests from "HTTP" to "HTTPS" via the HSTS setting. Never change VRM or any device settings via CM if they are managed by BVMS - BVMS will revert the settings back to previous state as set in BVMS Cc

This document is valid for all VideoView+ versions. Only the release notes of the latest VideoView+ version are fully updated and contain updates for earlier versions as well.