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    Security: Video

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    ‎09-26-2024 09:47 AM

    Configuration Manager: ‘Calibration upload to camera failed’ for CPP7.3 & CPP13 Bosch cameras

    If  ‘Calibration upload to camera failed’ for CPP7.3 & CPP13 Bosch cameras please follow the below steps: Upgrade Configuration Manager to version 7.61. This must be used in combination with CPP13 Firmware 8.45 or later  
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    ‎02-21-2023 01:36 PM

    How to add my DIVAR Hybrid 5000 in BVMS Viewer and see Live image of cameras connected to the DIVAR?

    This article explains step by step how to add a DIVAR Hybrid 5000 in BVMS Viewer and see Live image of cameras connected to the DIVAR.
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    ‎02-21-2023 11:07 AM

    Why is there a red X in the Camera Status column from Detection menu in DIVAR Hybrid 5000?

    The red x  indicates that the password of the camera is not set in your DIVAR and you will be not able to see the camera’s image.
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    ‎02-20-2023 03:38 PM

    How to use Bosch cameras integrated in Genetec?

    This article contains videos which explain the usage of Bosch cameras integrated in Genetec Security Center.
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    ‎07-09-2024 04:05 PM

    License expansions missing after upgrade to BVMS 11 in Remote Portal

    License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?
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    ‎09-25-2023 09:33 AM

    User Management in Alarm Management

    Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.
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    ‎09-25-2023 11:27 AM

    Alarm Management: AI Alarm Verification Snapshot

    Cloud VMS provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.
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    ‎02-17-2023 10:57 AM

    How can I configure an alarm communication between BVMS and Gmail e-mail address?

    This article explains how to configure an alarm communication between BVMS and Gmail e-mail address.
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    2423 Views
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    ‎02-16-2023 09:41 AM

    What does the object outline mean in the video display (BVMS, Config. Manager, camera's Live page)?

    Applicable when using the following software application. Bosch Video Management System (BVMS) version 10.0.1 and above. Bosch Configuration Manager version 7.0 and above. Live page on the web browser for IP camera operating on firmware version 7.70.0126 and above.
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    ‎02-21-2024 03:49 PM

    How can you change the layout and what camera to be displayed through RCP+ command (VJD 7513)?

    This article contains the RCP+ commands (VJD 7513) to change the layout and see what camera you want to be displayed
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    ‎02-08-2023 09:13 AM

    Why can't I find the digital monitor wall after upgrading the system to BVMS version 11.1?

    The digital monitor wall functionality was removed since BVMS v11.0, and this is also stated in the release notes.
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    ‎02-08-2023 09:06 AM

    Can I see and configure in BVMS: two monitors connected with VIDEOJET decoder 7000?

    If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.
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    1618 Views
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    ‎02-08-2023 09:01 AM

    DIVAR IP 7000 R2 suddenly shows ‘System Initializing 91’ message on screen

    This article explains what you shoud do when the display output suddenly shows “System Initializing 91” message on screen, while you are turning on your DIVAR IP 7000 R2
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    1687 Views
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    ‎02-08-2023 08:28 AM

    HP Z2: Windows 10 LTSC 2021 and NVIDIA RTX driver - the screen goes black after reboot

    Find out from this article what can be done when your HP Z2 with Windows 10 LTSC 2021 and Nvidia driver has black screen (workstation does not boot up). The secure boot does not recognize this as a valid UEFI combination of OS & video board and blocks the booting.
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    2042 Views
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    ‎02-10-2023 09:20 AM

    DIVAR IP AIO 4000 & 6000: Recovery to factory defaults & BVMS operation mode via System Manager

    In this article you will find all the steps of the process to recover the DIVAR IP AIO 4000 or 6000 to factory defaults.
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    6010 Views
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    ‎07-25-2024 03:00 PM

    Freeze Frame does not work when moving TO or FROM a Preposition scene with privacy mask enabled

    This is a known design limitation and has always been present in the mentioned platforms. There are also no plans to correct this behavior.
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    838 Views
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    ‎01-31-2023 03:46 PM

    How is the procedure of Azena Licenses if you have to swap your Bosch camera?

    Once installed and licensed, an application can also be uninstalled from the camera. In this case, the license is being returned to the license pool. It can then be installed on another device. Please note: no return option is possible for the *complete offline use case.
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    977 Views
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    ‎08-17-2023 04:44 PM

    FAQ - Remote System Management service offering

    This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 
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    2022 Views
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    ‎07-26-2024 12:40 PM

    How to configure the Bosch ITS and NTCIP licensed versions of IP moving cameras to respond to NTCIP?

    This article explains how to configure the Bosch ITS and NTCIP licensed versions of IP moving cameras to respond to National Transportation Communications ITS Protocol (NTCIP).
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    2642 Views
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    ‎09-25-2023 09:22 AM

    Cloud-based Services: camera cannot be removed due to ‘Camera in Use’ message

    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    496 Views
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