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‎08-29-2023 10:42 AM

Where can you find the installation code needed to license a Bosch camera?

Find out from this article where you can find the installation code needed to license a Bosch camera

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4467 Views

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‎06-26-2024 08:45 AM

Where and why should 3rd party devices be registered?

To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?

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2673 Views

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‎11-15-2022 05:02 PM

Why does DIVAR IP 7000 R2 display the message "The memory could not be read"?

Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."

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1594 Views

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‎06-08-2022 07:38 AM

How to configure Remote Portal to access your Bosch camera through Video Security App?

This article describes step-by-step how you can configure the Remote Portal in order to access the Bosch camera from your tablet or mobile phone via Video Security App.

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19348 Views

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‎02-14-2023 07:56 AM

[FAQ] "Video image is not available” message displayed in BVMS Operator Client by Forensic Search

After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?

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2776 Views

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‎02-10-2023 03:19 PM

How to activate Bosch Video Management System license (below BVMS v11.0 version)?

This article explains how to license a system that runs in full Bosch Video Management System (BVMS) mode with help of Security Systems Software License Manager tool (SLMS).

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22770 Views

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‎03-01-2023 03:33 PM

How to create PTZ presets and placeholders in Bosch Video Management System (BVMS)?

This article provides the step-by-step procedure on how to configure “BVMS” presets and save views.

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5682 Views

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2 weeks ago

How to download the support bundle file for DSA E2800 via WEB browser?

This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. This method provides the steps for collecting the NetApp DSA E2800 support bundle.

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5203 Views

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‎05-31-2024 03:36 PM

How to download the support bundle file for DSA E-Series E2700?

This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.

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2589 Views

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‎09-26-2024 09:18 AM

How to solve the speed zoom for AUTODOME IP starlight 7000i?

In this article you can find the actions you need to do in order to solve the zoom speed for AUTODOME NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation

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1933 Views

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‎04-05-2021 05:18 PM

Wiring and configuration of VIDEOJET decoder 3000 & DIVAR AN 5000 for PTZ control (Autodome IP 7000)

If you want to control the camera from a DIVAR wired through a VJD 3000, you have to configure the VJD and the DIVAR as well. Below you will find the steps which will help you to set up your devices.

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2494 Views

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‎10-26-2021 11:18 AM

How to avoid losing recordings when moving cameras from one VSG to another?

This recommendation could be applied if the storage is overloaded, as there are several Onvif cameras running through it.

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2075 Views

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‎06-14-2022 10:54 AM

Is there an overview of Bosch (mobile) video clients and applications?

Our portfolio contains quite a variety of (mobile) video clients and applications. To get a fast first overview we created the attached table to compare the most important ones.

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3368 Views

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‎06-08-2023 11:01 AM

How to create a new Stream profile with own parameters in BVMS?

This article is focused on a method of creating a new profile with own parameters and make this new profile active.

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3617 Views

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‎08-25-2023 03:03 PM

How to retrieve the HW ID of BVMS 10.x and check the Software Maintenance Agreement (SMA) status?

This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)

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16700 Views

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‎02-22-2023 01:38 PM

How to disable password Policy for Bosch Cameras/Encoders when integrated in old/ 3rd party systems?

This article describes how can you disable password Policy for Cameras/ Encoders and provide compatibility with older/ 3rd party systems.

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12017 Views

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‎03-04-2024 03:46 PM

How to connect a Tattile camera to BVMS?

This article describes how a Tattile camera can be connected to BVMS. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project

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8967 Views

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‎07-15-2022 04:24 PM

BVMS - Person Identification Camera Placement Guide

This article describes the considerations that need to be taken into account when designing a video surveillance system that is suitable for person identification.

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4412 Views

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