Security: Video

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

This article is focused on a method of creating a new profile with own parameters and make this new profile active.

This article provides the Firmware  of the VJD-7513 is also suitable for the successor model VJD-7523.

Download BVMS Lite from the Download Area and use the quick installation guide to set-up the system.

This article shows where  to check how many blocks cameras can be used in VRM.

A password prevents unauthorized access to the device. You can use different authorization levels to limit access. Proper password protection is only guaranteed when all higher authorization levels are also protected with a password. Therefore, you must always start from the highest authorization level when assigning passwords. This article will guide you step by step to set the destination password for decoders.

This message may occur due to the conflict between the Device access option set for your Videojet and the Security option set in Configuration Manager.

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

If you cannot access any program from kiosk mode or they are randomly opened on your DIVAR IP AIO, this happens because you double click on the icons.

The DIVAR Mobile Viewer App allows you to receive real-time notifications for various alarm events from your DIVAR IP system. This article is a step-by-step guide meant to show you how to activate alarm push notification in DIVAR Mobile Viewer App (Android).

This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.

This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

This article shows what shoud be checked if the KBD-Digital cannot be connected to the BVMS workstation.

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

If the IPMI default password is lost, a tool called IPMICFG-Win, available from the SuperMicro website, can be used to recover it.

BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues

The “inactivity” algorithm from this article will move the camera to Pre-position 99 in the Alarm Task scripting.

This behavior was improved with the release of Video Security Client/App 3.2.3.