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4 weeks ago

How to activate a demo license for the Bosch Intelligent Insights App?

Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.

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4 weeks ago

What to do if my colleague in the same company claimed a license with a wrong Remote Portal account?

This article provides an answer regarding what to do in case if a colleague from the same company claimed a license with a wrong Remote Portal account.

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330 Views

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100% helpful (2/2)

4 weeks ago

How to upgrade a license from BVMS to a higher version via Remote Portal?

This article describes how you can upgrade a BVMS license to a higher version via Bosch Remote Portal. ( eg. from BVMS 11.0 to BVMS 11.1.x )

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2493 Views

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4 weeks ago

DIVAR IP 5000 AIO: fix invalid licenses when HW ID was changed - "Activation invalid: Key mismatch"

Follow the steps from this article when an error message appears on your DIVAR IP 5000 AIO during license activation process

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2274 Views

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4 weeks ago

BVMS Lite 10.0 16, 32, and 64 base licenses not available

This article contains the LIF fie which will help you to activate the Activation Key from SLMS for BVMS Lite v10.0

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4 weeks ago

Where can I find the required System Info File while activating the BVMS license via Remote Portal?

The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article

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4 weeks ago

How to find the DIP serial number and the IPMI information of DIVAR IP all-in-one 6000?

DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.

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326 Views

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a month ago

What does contain the installation package of BVMS (Deployment guide)?

This article contains documents attached which describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.

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5414 Views

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100% helpful (3/3)

a month ago

What settings should I perform after having installed BIS and BVMS on the different computers?

Check this article and have a look at the attached documents which describe the settings you must perform after having installed BIS and BVMS on the different computers.

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a month ago

What to do when DSA 2800 is unable to detect the expansion unit?

This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.

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571 Views

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100% helpful (1/1)

a month ago

What is the SDK functionality in Bosch Video Management System and how to create a scriptlet?

This article will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System.

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18623 Views

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‎08-25-2023 03:05 PM

How to check the Software Maintenance Agreement (SMA) status of BVMS version≥11.x via Remote Portal?

This article describes how can you check the status of your SMA for BVMS version≥11.x via Remote Portal.

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4075 Views

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‎08-25-2023 03:03 PM

How to retrieve the HW ID of BVMS 10.x and check the Software Maintenance Agreement (SMA) status?

This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)

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11464 Views

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100% helpful (1/1)

‎08-25-2023 12:33 PM

How to collect VRM logs with VRM (v3.82/ v3.83/ v4.00/ v4.20)?

This article explains how you can collect VRM logs in different versions of it

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5963 Views

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‎08-25-2023 08:50 AM

System Manager 2.0 & DIVAR IP 6000 AIO: software file is not visible during the BVMS upgrade process

During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?

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296 Views

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‎08-25-2023 08:28 AM

Why are the old recordings not removed after setting the retention time (DIVAR Hybrid or Network)?

Note that the recordings are not removed instantly. The recordings will be deleted on the next day at 12:00 AM, after the automatic delete is changed.

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147 Views

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‎08-23-2023 02:20 PM

Secure by default - Increasing the default level of IP camera security

Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.

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317 Views

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‎08-23-2023 12:28 PM

BVMS - Network design guide

Learn how to design a network on which BVMS can run comfortably.

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20005 Views

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‎08-22-2023 04:00 PM

What does each Task of Video Analytics (Bosch Security and Safety Systems)?

This article presents what does each Task of Video Analytics (Bosch Security and Safety Systems).

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346 Views

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‎08-21-2023 03:55 PM

Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

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1184 Views

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