Security: Video

If you need to contact Bosch Security Systems by phone, this article provides a full list of phone numbers for all regions and countries that receive support.

This article explains what is the URL for the RTSP Stream on the FLEXIDOME Multi 7000i.

Follow this step-by-step guide and learn how to configure RAID 5 on your DIVAR IP AIO 7000 GEN3.

This article is meant to provide you with the step-by-step guide for activating the wiper and the white lights illuminator option, if your camera is equipped with both of them.

This article answer to the question: "Why the ‘SD card Status’ is missing in GUI of MIC IP starlight/ultra/inteox 7100i camera?"

This article explains how you can change the codec for your DINION IP 3000I IR via web GUI

This article is a step-by-step guide regarding how to factory default the FLEXIDOME IP starlight 8000i with the reset button (Hard reset)?

It is advised to use Bosch tools like the Configuration Manager to configure the camera, that does not allow for issues like XSS

Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined.

This article explains how to integrate the Bosch MIC IP 7000 HD camera series into any existing analog CCTV system using the Bosch VIDEOJET decoder 3000. The most common integration scenarios are listed below: Simple integration using direct connectivity to analog monitor and joystick, typically found in single camera installation (for example, mobile surveillance vehicles) Integration into an existing analog matrix switcher typically found in large installations (such as for city surveillance)

The Dashboard has a Maximum temperature that exceeds 80 Degrees C and the camera will display "Status 8" when the internal temperature is above 80 Deg C.

WD MSD-064G IP SECURITY MICROSD CARD does not support lifespan check for Bosch CPP4 cameras

Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras

If, for example, you bought 1-year and 3-years VideoView+ licenses and you added them into Remote Portal, but you cannot see them in the “Add services – Activate Services” menu, please check whether you still have few days or weeks of trial validity from the free 1 month license activated on your cameras.

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.

Find out in this article the Bosch Inteox cameras portfolio with the New Features

This article answer to the question: Why am I unable to see the Dewarped view mode menu in Live web GUI of FLEXIDOME panoramic 5100i IR?

When looking at the live view via browser (Dewarped view mode) of FLEXIDOME panoramic 5100i IR camera, the ePTZ controls work only for the 1 top left cameo. This article provides causes and solution regarding this situation. 

Camera integrated as NTCIP with SUNGUIDE software works great, but as ONVIF there are issues with the focus. When trying to adjust the focus from the SunGuide software, there are no changes with the camera image.

Find out from this article how can you avoid the MIC Inteox & Starlight 7100i camera wipers getting stuck.